Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#
BA Domain:
Business Value Driver: increase productivity -> increase customer satisfaction; increase productivity -> decrease operating cost
Capability: BIL
Last Used:
Long FxMetric ID: B-CE-1c
Reporting Detail:
Accuracy: 2
FxMetric UUID:
Responsibility: BMS
Capture Period: Month
Legacy Name: % e-Bills Issued
Metric Special Name:
Metric Value Type:
Preferred: High
Metric Type: Ratio
State:
Entry Date: 9/30/2012
Short Metric ID:
Units: Percent
customer experience comfort in the uptake of electronically delivered bills relative to the total number of bills issued
Alt-Cat1: Customer Experience
Alt-Cat2: Billing
Alt-Cat3: Access
Category: Business Metric
Measurand: artifact.bill
Metric Level:
Metric State: Active
Metric Topic:
Legacy Denominator FxMetric ID: 217
Legacy Denominator Name: Total number of bills issued
Legacy Factor:
Legacy FxMetric ID: 77
Legacy Numerator FxMetric ID: 223
Legacy Numerator Name: Total number of bills sent electronically
Legacy Prose Ratio: 223: Total number of bills sent electronically / 217: Total number of bills issued
Number of bills issued electronically / Total number of bills issued
This was created from the Frameworx 16.5 Model