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Excellence Awards

Image: Excellence Awards
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Excellence Awards 2020

  • Overview of TM Forum Excellence Awards
  • Past Winners

Winners

Telekom Malaysia Berhad
Telekom Research & Development

AI, Data and Analytics

Windstream
Prodapt

Autonomous Networks and the Edge

China Mobile
 
Huawei Technologies

Beyond Connectivity

Research & Development

Beyond Connectivity

Globe Telecom
MYCOM OSI

Cloud Native IT and Agility

Axiata Digital Labs
Dialog Axiata

Customer Experience and Trust

Vodafone
Infosys

Customer Experience and Trust

Amdocs

The Human Factor

Finalists

 

Autonomous networks & the edge

Prodapt
Windstream
Huawei
China Mobile
China Unicom 
China Telecom
Blue Planet
DGIT
Vocus
Verizon

Verizon gives enterprises self-service over network technologies

Beyond connectivity

China Unicom
WhaleCloud
Telia
BearingPoint
Etiya
Videotron
China Mobile
Huawei

WINNER: TM R&D and Air Selangor partner on an ‘Internet of Water’ solution

Telia’s Division X accelerates IoT innovation with new business models & partners

China Unicom taps new data monetization revenue stream with blockchain

Videotron continues transformation streak with Helix TV

Human factor

China Unicom
BT
Amdocs

Amdocs transforms its own culture to help service providers move to the cloud

BT reduces network planning time by 70% using TM Forum Open Digital Framework

China Unicom’s AI-powered digital index progresses its transformation

AI, data & analytics

Nokia
Taiwan Mobile
TM
TM Research & Development
China Unicom
WhaleCloud
Si-Tech
Innova
Turk Telekom
Celcom

WINNER: Telekom Malaysia leverages machine learning to slash contact center queue times

Telia’s Division X accelerates IoT innovation with new business models & partners

Türk Telekom deploys AI and ML in network operations

AI accelerates readiness for 5G data billing at China Unicom

Customer experience & trust

Axiata
dialog
Orange
Vlocity
Vlocity
Three Ireland
Amdocs
vodafone
Infosys
China Unicom

WINNER: Vodafone UK revitalizes with new omnichannel experience

WINNER: Dialog Axiata leads in digital customer experience, automating 80% of processes

Reinvention through M&A: Three Ireland’s digital-led approach

Orange Poland Uber-izes telecom with Orange Flex

China Unicom leverages big data and AI to improve NPS and reduce churn

Cloud native IT & agility

WhaleCloud
China Telecom
MYCOM
Globe
Amdocs
Vodafone NZ
DGIT
Telefonica
TechnoTree
Optiva
Truphone
China Unicom

T-Mobile transforms to cloud-native architecture by unique co-development approach

Vodafone New Zealand Wholesale doubles NPS with cloud-based self-service>

Telefónica transforms its video services, optimizing customer experience

OCS on public cloud transforms Truphone’s business inside and out

China Telecom’s BSS 3.0 turbo-charges agility, reducing time to market to days

China Unicom rebuilds its big data analytics platform in the cloud

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