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Harnessing GenAI's business value for operations transformation

URN C24.0.631
Topics AI (Artificial Intelligence), Digital twin, Fault management

Using closed-loop automation to enhance network quality through streamlined operations and maintenance

To realize the full potential of applying AI in their network operations centers, CSPs must often undergo process re-engineering and simplification – they also need the support of a platform compatible with TM Forum’s open digital architecture (ODA). Phase II of this Catalyst plans to employ the autonomous operations value streams recently defined by TM Forum to streamline CSPs’ operations and management (O&M) processes. To that end, the project will introduce an ODA component supported by generative AI at the platform layer, while also harnessing existing ODA components in the OSS (operational support systems) domain. Phase I of the Catalyst used AI to develop an architectural framework and intelligent operations foundation for a closed-loop automation solution to enable autonomous operations. The goal in this iteration of the project is to improve mean time to repair (MTTR) and network quality, while reducing manual repetitive tasks for CSPs’ O&M staff. The Catalyst team will use the valorization method of the TMF Value Operation Framework (GB1041) model to measure the value output of the project.


Catalyst Main Slides

Harnessing GenAI's Business Values for Operations Transformation - Phase II

Explore the previous phases of this project

C24.0.631 Video

Team Collaboration

Catalyst Team Collaboration in Riyadh, Saudi Arabia

Putting the finishing touches on the POC

Catalyst Collaboration in HK

The winning team!

Getting ready for the Catalyst 2024 in Copenhagen

Contact team

Email the members of the Catalyst team to request more details.


Team members

Hong Kong Telecommunications (HKT) Limited logo
Huawei Technologies Co. Ltd logo
Iquall Networks Inc logo
Makman Technology Consulting logo
PT XL Axiata Tbk. logo
Saudi Telecom Company logo

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