Using GenAI-powered solutions to increase proactive incident management, reducing repeat incidents and resolution times.
Incident Copilot is not just a large language model integrated with your network technology; it goes beyond that by leveraging NOC Network Domain knowledge and advanced technologies to deliver tailored capabilities for incident management use cases. 1.Simplifies the complex NOC domain area, 2.Catches what other Engineers may miss, 3. Bridges the skills gap between novice and experienced engineers. Incident Copilot enhances the effectiveness and efficiency of NOC engineers, helping them grow their capabilities and skills. It supports workflows and teams in solving incident challenges, ensuring that your data remains secure and under your control, without being used to train external foundation models.
Why we need an Incident Co-Pilot? Catalyst Champions
2. Incident Co-Pilot Demo
3. Catalyst Whitepaper
1. Catalyst Overview
Root Cause Analysis Demo
Prompt Engineering for Root-Cause Analysis Demo
Incident Copilot – Summary of Value
Incident Copilot – Augment the NOC Engineer
Better Customer Expereience through AI-Driven Self-Care
Incident Co-Pilot Features and Benefits (Blog)
Understanding BPMN Flows
BPMN in the Framework of Requirements Identification
Infosys ISNA GenAI Demo
The NOC engineer’s new teammate: the Incident Co-pilot solution for faster incident resolution
Email the members of the Catalyst team to request more details.
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