Enabling trusted, agent-driven change management for Autonomous Networks Level 4
Project companies
Driving Agentic Operations in AN L4 helps CSPs break operational silos by unifying fault management, complaint handling, and change management into an end-to-end closed-loop automation framework powered by agentic AI and Digital Twin Networks.
Agentic AI drives autonomous decision-making; Digital Twins provide the assurance needed to execute those decisions safely at scale.
The Catalyst seamlessly links four high-value operational scenarios that can automatically trigger one another:
1. Multi-agent AI detects and analyzes complex cross-domain anomalies across RAN, Core, IP, and Transport.
2. Customer complaints are handled proactively and linked to business impact.
3. When infrastructure changes are required, the change management layer is automatically triggered to ensure safe, governed execution.
4. Autonomous agentic workflows correlate Packet Core alarms, perform RAG-powered RCA, and deliver governed resolution recommendations in minutes.
At the core is an Agentic AI Framework integrated with RAG-based knowledge, vector databases, digital twins, and AIOps/LLMOps/AgenticOps capabilities, which enable progressive delegation: AI agents autonomously handle low-risk, repetitive tasks, and escalate high-impact or exceptional cases to human experts.
Catalyst 973 aligns with TM Forum Autonomous Network (AN) and AI & Data best practices and provides CSPs with a practical and measurable framework to scale agentic, adaptive, and trusted autonomous operations.
The Catalyst delivers significant business and operational benefits for CSPs, including:
* Reduced operational costs through higher levels of automation and fewer manual interventions.
* Faster incident detection, troubleshooting, and service restoration.
* Improved customer experience and reduced complaint volumes through proactive assurance.
* Increased operational consistency and reduced human error in network changes.
* Accelerated progress toward Autonomous Network Level 4 (ANL4).
* Better governance, risk control, and trust in AI-driven operations.
* Higher network agility and service reliability through closed-loop automation and digital twins.
* Improved workforce efficiency by allowing experts to focus on high-value and strategic activities.
Resources
Azercell Use Case
Azercell Use Case Demo
Product Demo
Infographic
Infographic
Marketing Presentation
Presentations
Omantel Use Case
Omantel Use Case Digital Twin
Omantel_Qeema_Pitch Deck Presentation
Qeema_AI_Technical_Report
Omantel_Qeema_Change Management_Demo
Telefonica Use Case Demo
Telefonica Use Case
Vodafone Use Case Video
Vodafone Use Case
Contact team
Email the members of the Catalyst team to request more details.