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Wholesale broadband as a service: The future of service assurance - Phase III

URN C26.0.988
Topics CaaS (Connectivity as a Service), Fault management, Open APIs

Standardized, automated, digitized wholesale broadband service assurance interactions between network and service providers

This Catalyst project completes the Wholesale Broadband as a Service vision by standardising and automating service assurance interactions between Network Providers (NetCos) and Service Providers (ServCos). Building on the success of earlier phases that focused on wholesale broadband ordering, Phase III addresses the critical in‑life operational layer: fault, outage, service quality, and service test management. The project delivers a digitised, API‑driven, and globally reusable service assurance framework, aligned with TM Forum’s Open Digital Architecture (ODA) and Open APIs. By defining consistent, standardised interactions for wholesale broadband assurance, CSPs can significantly reduce design and integration effort, accelerate implementation, and lower operational costs. Vendors benefit from reduced development complexity and easier interoperability, while end customers experience faster fault resolution and improved service quality. Focusing on real‑world wholesale broadband use cases, the solution enables CSPs to operate faster, cheaper, and more effectively—unlocking new business opportunities and delivering a better overall customer experience through improved service assurance performance.

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Previous phase

Broadband as a Service: The future of wholesale broadband ordering – Phase II

Contact team

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Team members

Altice Labs, S.A logo
alvatross logo
Amartus logo
Axiros GmbH logo
BT Group plc logo
Champion
CityFibre logo
Champion
Comarch S.A. logo
Deutsche Glasfaser Management GmbH logo
Champion
Lyse Tele AS logo
Champion
NetworkedAssets GmbH logo
Vodafone Group logo
Champion
ZIRA Ltd. logo

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