Communications Service Providers (CSPs) face mounting pressure to optimize network operations, streamline billing, enhance customer interactions, and drive business growth. This Catalyst leverages the transformative power of generative AI to address these challenges. At its core is an immersive experience powered by a Telco GenAI Agent, designed for tech support, billing inquiries, and conversational selling. By utilizing AI-generated Digital Humans and dynamic virtual environments, CSPs can engage customers in personalized, real-time interactions that are available 24/7. This solution, built on NVIDIA's cutting-edge AI platform—including RIVA NIM and ACE NIM technologies—enables real-time speech-to-speech synthesis and highly immersive visualizations, setting a new standard for customer experience. Amdocs’ amAIz Agent and AWS's generative AI services further empower the Catalyst by refining sales processes, while ensuring optimal selection and fine-tuning of foundation models. The involvement of a key telco customer at DTW Asia 2024 will offer invaluable real-world feedback, refining the solution for broader application. This Catalyst exemplifies the power of collaboration between industry leaders, providing CSPs with a path to transforming customer experiences, unlocking new revenue streams, and achieving competitive advantage—all while maintaining the highest standards of security, scalability, and trust.