Digital Leadership Summit: How will AI and analytics drive 5G revenue?

Successful 5G deployments require operations to think and work differently. In three years, mobile customers will undergo a radical change. There will be more machines than humans, 750% more traffic, and a diversity of new services, each with distinct performance requirements. Failing to meet them will impact 5G revenue and ROI.

Assuring success requires dynamic visibility. Tier-1 operators’ probing visions now call for insight into any individual, device, slice or service within 100ms—thousands of times faster and more granular than what’s possible today. AI-driven analytics is required to get the right data to orchestrators and automation platforms tasked with maintaining service level objectives.

This event will tap into industry and operator experts to learn about the strategies being deployed to realize this vision. It will cover the challenges they encountered, how they overcame them, and the journey ahead.

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With special thanks to our sponsor:

Agenda

3:00 – 3:15 pm GMT: Delivering on the 5G promise: AI-driven intelligent operations, automation and decision making

Addressing the need for AI to deliver and monetize 5G services
CSP pulse check: addressing current adoption trends and challenges
Modernizing management and operations with automation and AIOps
Delivering a game changing customer experience

Aaron Boasman-Patel, VP, AI & Customer Experience – TM Forum

3:15 – 3:35PM GMT: Industry Keynote: Preparing to deliver an exceptional, data-driven 5G experience

Addressing technical debt: too slow, too big, too expensive, disconnected
Fuel for 5G networks: the insights orchestrators and automation platforms need
Using 5G to reinvent operations and the customer experience
Supercharging humans: the new role of the NOC/SOC engineer

Ajay Jain, Senior Vice President – Airtel

3:35 – 3:50PM GMT: EXFO Keynote: AI-driven, adaptive services assurance in action

The big data paradox: we need small data
The new probe is no probe: extracting dynamic insight from existing systems
Adaptive insight: the right data, in context, right now
Live case study: a Tier-1 CSP network seen through the lens of AI

Mark Hiseman, Adaptive Service Assurance Product Management Director – EXFO

3:50 – 4:50 pm GMT: Panel Discussion: Here’s the map: speed bumps, limits and fast lanes

What’s 5G without AI-driven automation? Which opportunities work, which fall flat?
The journey has started: where are we, and when will we get there?
The experience of one: the importance of the individual experience
How can operators use analytics to reap rewards in the 5G ecosystem?

Ajay Jain, Senior Vice President – Airtel
Charlotte Patrick, Independent Analyst – Charlotte Patrick Consult
Aaron Boasman-Patel, VP, AI & Customer Experience – TM Forum
Mark Hiseman, Adaptive Service Assurance Product Management Director – EXFO

4:50 – 5:00pm GMT: Closing remarks

Aaron Boasman-Patel, VP, AI & Customer Experience – TM Forum

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