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Virtual roundtable: Culture and skills guidebook review
We have developed the Digital Organizational Transformation Culture & Skills Guidebook to help assess the full scope of the skills and cultural challenges facing organizational transformation and steps to address them. Join Vicky Sleight and other TM Forum members on 26 January at 3 pm GMT, to discuss and give your feedback during an interactive session. The roundtable will h
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Digital Leadership Summit: Leveraging traffic shaping and monitoring to optimize network performance in partnership with Gigamon
The Covid-19 pandemic has forced communications service providers (CSPs) to alter how they operate their networks and deliver solutions to their customers. Digital transformation was already a strategic priority, but the pandemic has increased its importance and clarified the benefits: improved customer experience, reduce risk and costs and increase profits. We have observed incre
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Leadership Summit Series APAC
There has never been a better time for operators to build upon the vital role they played during the pandemic and explore new growth opportunities. Meeting the evolving needs of their customers – both for connectivity and beyond connectivity services and solutions – will allow operators to effectively compete and thrive in the “new normal” world. Communication service prov
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Hard Talk: Net Zero, sustainability and the impact of cloud
Telecoms operators’ energy consumption has come under the spotlight as all businesses consider how to reduce their carbon footprints. With the inevitable growth in traffic in the 5G era, how can telcos reduce their emissions and what will be the impact of moving technology into the cloud? Join us to hear big ideas first hand, share your views and ask questions live. Register fo
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Customer experience in B2B markets
Getting the customer experience (CX) strategy right could be the key to driving growth in the enterprise market. How do telecoms operators are prioritizing the delivery of new, improved customer experiences and what are the key targeted market segments? Join this webinar to explore: Which CX functions, processes and measures are on the top of telcos’ B2B agenda What le
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Key themes for 2022
Join this webinar as TM Forum analysts give their thoughts on eight key themes which we see emerging in telecoms in 2022. Review where the telecoms operator business is headed and the extent to which communications service providers (CSPs) will be successful in tackling the key challenges and opportunities that lie ahead. The insights are based on extensive briefings and con
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Next-generation BSS – the case for a modular approach
Replacing inflexible legacy BSS communication enables service providers (CSPs) to increase speed and reduce cost. Yet it involves disrupting legacy systems that are performing core business functions. So how can communications service providers (CSP) be sure the risk is well worth the final pay-off? In our webinar, we discuss how CSPs can transform BSS in a way that contains C
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Hard Talk: Can telecoms do the right thing for society?
Telecoms operators have found a renewed sense of social purpose, spurred by their crucial role in delivering high-speed, reliable broadband connectivity during the pandemic. But how far will purpose take them? To what extent is it up to them to help reduce inequality by providing affordable connectivity? Should their purpose extend to protecting the environment by reducing their o
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FutureNet Middle East & Africa
FutureNet Middle East & Africa focuses on the strategic & commercial priorities in today’s digital world and the considerations for the future of the network, it is dedicated to driving the agenda around ‘Network Automation and AI’, a key foundational pillar for the next wave of growth in telecoms. Learn more.
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Autonomous Networks: Exploring the evolution from Level 0 to Level 5
Discover the progress that communication service providers (CSPs) are making in evolving their operational systems, infrastructure, processes and people towards fully autonomous networks. We'll review their advances against the autonomous network maturity model defined by TM Forum Autonomous Networks Project, where level 1 is manual operations and level 6 is fully autonomous ne