Telco-as-a-platform strategy in Asia
Key takeaways
- Dialog saved $760k annual CRM costs.
- Established AI Factory to enable innovation with AI applications.
Challenges
Slow deployment of new services.
High cost of maintaining integrations.
Lack of agility stifling innovation.
Benefits
- Significant cost optimization in multiple country OpCos.
- Improved innovation and time to market.
ODA empowered Axiata to embrace global trends, deliver exceptional products, and delight consumers…