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TEOCO

TEOCO Corporation TEOCO is a leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs) worldwide. Our solutions enable the digital transformation of CSPs while enhancing their network QoS, improving their customer experience and reducing their operational costs. Through advanced analytics, TEOCO products provide actionable and measurable insights into network and customer behaviour. This includes the optimization, effective monetization, and delivery of new and existing services, such as 5G. Our commitment to network flexibility and agility makes TEOCO the obvious choice for CSPs looking to maximize the revenue potential of 5G investments and capitalize on new opportunities tied to the emerging Internet of Things (IoT). TEOCO's Service Assurance TEOCO's Helix suite of service assurance solutions help carriers predict, identify and quickly resolve service-impacting problems and network outages. Assuring a quality customer experience isn' as easy as it used to be. Today's cloud enabled, hybrid networks are incredibly complex. New technologies and 5G networks are being rolled out, and many services have become increasingly mission-critical. In addition, Enterprise customers are demanding greater visibility and control, with Service Level Agreements (SLA) that require constant monitoring. These factors highlight the need for 'smart’ service assurance, making it the competitive edge today's carriers are looking for. Helix Service Assurance: - Expedites and automates the resolution of network fault, performance and service issues - Predicts and prevents network outages, service degradations and SLA violations - Utilise AI/ML to generate actionable analytics-driven insights - Highly scalable carrier grade solution that is easily integrated into any OSS/ orchestration solution. - Helix Service Assurance supports highly dynamic network environments across all major wireless and wireline network technologies, including 5G, NFV and Cloud. For more information visit: www.teoco.com

TEOCO
provider

Components that TEOCO supports

All mandatory Open APIs certified

Prototype Component Conformance

Full coverage

Partial coverage

No coverage

ODA Canvas Operators

API Management

TMFC017

Enterprise Integration

TMFC018

Event Management

TMFC019
Engagement Management

Channel Management

Content Management

Experience Mgt Strategy & Planning

Navigation Management

Party Management

Agreement Management

TMFC039

Bill Generation Management

TMFC030

Billing Account Management

TMFC024

Billing Inquiries Management

TMFC025

Debt Collection Management

TMFC026

Digital Identity Management

TMFC020

Document Management

TMFC051

Lead & Opportunity Management

TMFC036

Marketing Communications

TMFC049

Party Interaction Management

TMFC023

Party Management

TMFC028

Party Privacy Management

TMFC022

Party Problem Management

TMFC047

Party Roles Permissions Mgt

TMFC035

Payment Management

TMFC029

Sales Strategy & Planning

TMFC048
Core Commerce Management

Bill Calculation

TMFC031

Commission Management

TMFC059

Product Assurance Management

Product Catalog Management

TMFC001

Product Configurator

TMFC027

Product Inventory

TMFC005

Product Order Capture & Validation

TMFC002

Product Order Delivery Orch & Mgt

TMFC003

Product Test Management

TMFC054

Product Usage Management

TMFC040

Purchase Management

TMFC033
Production

IT and Network Infrastructure Management

TMFC052

Location Management

TMFC014

Resource Capability Delivery

Resource Catalog Management

TMFC010

Resource Configuration and Activation

TMFC062

Resource Discovery and Reconciliation

TMFC045

Resource Inventory

TMFC012

Resource Order Management

TMFC011

Resource Test Management

TMFC056

Resource Usage Management

TMFC016

Service Balance Management

TMFC013

Service Catalog Management

TMFC006

Service Inventory

TMFC008

Service Order Management

TMFC007

Service Qualification Management

TMFC009

Service Quality Management

TMFC053

Service Test Management

TMFC055

Service Usage Management

TMFC015

Strategic Resource Planning

TMFC044

Supply Chain Management

TMFC032

Work Order Management

TMFC061

Workforce Management

TMFC046
Intelligence Management

Accounting Management

Anomaly Detector

TMFC041

Anomaly Mitigator

TMFC043

Anomaly Predictor

TMFC042

Campaign Management

TMFC057

Experience Insight Management

Knowledge Management

TMFC060

Product / Sales Performance Management

TMFC058

Recommendation Management

TMFC050

Resource Performance Mgt

TMFC038

Service Performance Mgt

TMFC037

List of products