Helix
TEOCO’s Helix suite of service assurance solutions help carriers to predict, identify and quickly resolve service-impacting problems and network outages. Helix Service Assurance supports highly dynamic network environments across all major wireless and wireline network technologies, including 5G, NFV and Cloud. Helix Service Assurance: > Expedites and automates the resolution of network fault, performance and service issues > Predicts and prevents network outages, service degradations and SLA violations > Generates actionable analytics-driven insights > Supports closed-loop orchestration and self-healing Carrier-grade and highly scalable, Helix Service Assurance supports highly dynamic network environments across all major wireless and wireline network technologies, including 5G, NFV and Cloud.
All mandatory Open APIs certified
Component Conformance certified
Full coverage
Partial coverage
No coverage
API Management
Enterprise Integration
Event Management
Channel Management
Content Management
Experience Mgt Strategy & Planning
Navigation Management
Agreement Management
Bill Generation Management
Billing Account Management
Billing Inquiries Management
Debt Collection Management
Digital Identity Management
Document Management
Lead & Opportunity Management
Marketing Communications
Party Interaction Management
Party Management
Party Privacy Management
Party Problem Management
Payment Management
Party Roles Permissions Mgt
Sales Strategy & Planning
Bill Calculation
Commission Management
Product Assurance Management
Product Catalog Management
Product Configurator
Product Inventory
Product Order Capture & Validation
Product Order Delivery Orch & Mgt
Product Test Management
Product Usage Management
Purchase Management
Fault Management
IT and Network Infrastructure Management
Location Management
Resource Capability Delivery
Resource Catalog Management
Resource Configuration and Activation
Resource Discovery and Reconciliation
Resource Inventory
Resource Order Management
Resource Test Management
Resource Usage Management
Service Balance Management
Service Catalog Management
Service Inventory
Service Order Management
Service Qualification Management
Service Quality Management
Service Test Management
Service Usage Management
Strategic Resource Planning
Supply Chain Management
Work Order Management
Workforce Management
Accounting Management
Anomaly Management
Campaign Management
Experience Insight Management
Knowledge Management
Recommendation Management
Product / Sales Performance Management
Resource Performance Mgt
Service Performance Mgt
