• TM Forum’s AI Readiness Check is supported by global service providers, including Axiata, BOCO, BONC, BT, China Mobile, China Telecom, China Unicom, Deutsche Telekom, and PCCW-HKT.
• The AI Readiness Check assesses across six dimensions of service providers’ business and identifies gaps in AI readiness.
• The AI Readiness Check is part of TM Forum’s Open Digital Framework, a pathway for service providers to deliver intelligent operations fit for a 5G era.

 Digital Transformation World, Nice, France, and Parsippany, NJ— May 15, 2019 — TM Forum, the industry association driving digital transformation through collaboration, today announced the development of an AI Readiness Check which helps communications service providers (CSPs) harness the potential of artificial intelligence (AI) by identifying gaps across six key dimensions of their business: strategy, operations, culture and organization, data, party and technology.

Developed through collaboration between leading players across the telecom industry, AI Readiness Check lets service providers assess at an individual as well as an organizational level, adjust the survey aggregates, and see their results in an AI heatmap at a high-level or drill-down to one of the six dimensions and then 18 sub-dimensions.

“AI Readiness Check offers CSPs a practical first step in starting their AI adoption journey,” said Aaron Boasman-Patel, Vice President, AI & Customer Centricity, TM Forum. “Using the AI Readiness Check, service providers can diagnose areas of improvement with technology or related services. Going forward, CSPs will be able to benchmark their AI readiness against their peers.”

“TM Forum’s AI Readiness Check is paving the way to help the industry prepare for the digital transformation required for network automation and AI,” said Simon Thompson, Principal Investigator AI, Big Data and CX, BT. “By assessing the status of their AI preparedness and then comparing it to their peers via benchmarking, CSPs will have a clear understanding of next steps to take so they can deliver the intelligent operations needed to thrive in a 5G world.”

AI Readiness Check is supported by the following TM Forum global service providers and supplier members: Amdocs, Axiata, BOCO, BONC, BearingPoint, Beyond, BT, China Mobile, China Telecom, China Unicom, Deutsche Telekom, PCCW Global-HKT, Huawei, IBM, Microsoft, Netcracker, Orange, Si-Tech, Tech Mahindra, Telecom Italia and Vodafone.

–Ends–

About TM Forum

TM Forum is an association of over 850-member companies’ customers across 180 countries. We drive collaboration and collective problem-solving to maximize the business success of communication and digital service providers and their ecosystem of suppliers around the world. Today, our focus is on supporting members as they navigate their unique digital transformation journeys, providing practical and proven assets and tools to accelerate execution and platforms to facilitate collaborative problem solving and innovation. Learn more at www.tmforum.org.

Press Contacts

Anais Merlin
CCgroup PR
E: [email protected]
T: +44 203 824 9200