The expanding B/OSS software firm is bringing its unique take on the configure, price, quote process to the global communications service provider market.
As the communications service provider space becomes increasingly crowded and competitive, retaining customers and reducing churn are paramount to business success. With so many options, it’s crucial to provide the best possible experience by offering the end-user the tools they need to get the personalized service they want when they want it.
Software leader Etiya – which specializes in catalog driven BSS/OSS systems, telco and social CRM and big data analytics solutions —is bringing its cutting-edge take on the burdensome CPQ process to the global market with an emphasis on customization.
Founded in 2004, the company has recently established Etiya International to expand its reach and appointed Chun-Ling Woon as the group chief executive officer. Through various internationally recognized awards – especially the coveted TM Forum Customer Centricity-Service Provider award during the industry association’s annual convention held every June in Nice, France – Etiya shows its proficiency in catalog driven BSS/OSS and telco CRM.
Read more on RCR Wireless News.