Survey also finds CSPs will seek cloud-based risk management to resolve digital challenges
Lisbon, July 10, 2017 WeDo Technologies, a worldwide leader in revenue assurance and fraud management, has revealed the findings of their recent survey1 in which Mobile IP networks and the Internet of Things (IoT) were identified as the biggest fraud and security challenges that Communication Service Providers (CSPs) will face in the coming year.
Conducted at WeDo Technologies’ Annual Worldwide User Group, which was held in Portugal in May 2017, the survey collated the answers of 250 revenue assurance and fraud management professionals from 65 service providers and technology partners from across the world. When asked about the biggest fraud and security challenge they will face in 2017, 43% of respondents stated Mobile IP networks, followed by 39% identifying IoT as the biggest challenge for the year. Protecting VoLTE (16%) and 5G (2%) rounded out the remaining responses.
At the heart of the major challenges identified in the survey is the digital transformation that CSPs are currently undergoing. As Mobile IP networks continue to be rolled out and IoT adoption accelerates, CSPs are contending with managing complex, hybrid network environments, and a greater scale of data. This in turn creates new opportunities for fraudsters to exploit.
“Carriers are increasingly seeing how new digital networks and services are stretching their legacy fraud prevention and revenue assurance solutions beyond their limits. This leaves CSPs exposed to potentially expensive and wide-ranging threats that may be difficult to contain, as we’ve seen from the increasing occurrence of IoT security breaches and ransomware attacks,” said Rui Paiva, Chief Executive Officer of WeDo Technologies. “It is in this environment where we are a strong advocate for cloud-based platforms that can quickly and easily elevate a service provider’s risk management system to meet next generation requirements.”
Survey respondents were in agreement with Mr Paiva’s comments, as they see cloud-based systems being part of their risk management strategy in the near future. Twenty-one percent (21%) of survey respondents expect a cloud-based solution to be implemented within the next year; where 43% of respondents believe they will have an element of cloud-based risk management within the next two to five years. More information on the survey and additional insights can be found here.
WeDo Technologies provides a simpler, faster, smarter approach to managing telecom fraud. By leveraging the cloud, RAID.Cloud saves integration time and reduces costs with its self-service and user friendly, on-the-spot onboarding process. RAID.Cloud also provides groundbreaking apps to assess a customer’s risk profile by tracing their digital footprint, improve customer service through crowdsourced network quality and reliability, reduce IRSF and provide service assurance analytics through crowdsourced technology.
1 Digital Transformation and its Impact in the Risk Management Business Survey 2017, WeDo Technologies, http://hubs.ly/H07QBGt0
WeDo Technologies provides software and expert consultancy across +105 countries, through a +600 network of highly-skilled professional experts, present in the US, Europe, Asia-Pacific, Middle East, Africa, Central and South America.
WeDo Technologies’ software analyzes large quantities of data allowing to monitor, control, manage and optimize processes, ensuring revenue protection and risk mitigation.
With over 180 customers – including some of the world’s leading blue chip companies – WeDo Technologies has long been recognized as the constant innovator in assuring the success of its customers along a journey of continuous transformation.
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