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Light Reading: Building NFV on the Best Thinking
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TM Forum Shifts Customer Experience Mindset at CEM InFocus 2013
Second-annual event in Kuala Lumpur showcases businesses embracing customer centricity; new TM Forum tools deliver customer engagement metrics, lifecycle management, maturity models and more to help transition from customer experience to customer engagement CEM InFocus 2013, Kuala Lumpur, Malaysia – Dec. 2, 2013: As a slew of over-the-top services threaten the bottom line of tra
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Light Reading: CloudNFV Moves Quickly to Product Stage
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TM Forum Appoints Agile IT, Customer Engagement and Digital Service Experts as New Board Directors
Executive appointments from leading technology and consulting firms bring wealth of knowledge to bolster and guide Forum’s strategy and direction MORRISTOWN, NJ – November 18, 2013: As digital services continue to impact every business today, and the demand for agile IT, reduced cost and risk, and improved time-to-market continue to rise, TM Forum has appointed five new Dire
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Learn to Optimize the Customer Experience at TM Forum’s CEM InFocus 2013
Second annual Asia Pacific-based customer engagement and management conference helps businesses embrace customer centricity with keynotes from Axiata Telekom Indonesia, Malaysia Airlines, StarHub and Telekom Malaysia Berhad MORRISTOWN, NJ – Nov. 11, 2013: In today’s experience-driven market, seamless and sustainable customer experience is vital. Customer experience managemen