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BPM-X® translates TM Forum FrameWorx on Microsoft Visio®, ARIS and Sparx Enterprise Architect
TM Forum Frameworx is a suite of best practices and standards that provides the blueprint for effective, efficient business operations. It enables you to assess and optimize performance using a proven, service-oriented approach to operations and integration. The practical tools available in Frameworx help improve end-to-end management of services across complex, multi-partner envir
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#MYFIWARESTORY – TM FORUM PARTNERSHIP: CREATING THE DATA ECONOMY INFRASTRUCTURE
FIWARE and TM Forum have been working together since November last year. Following the announced collaboration agreement, we have been partnering in order to create the infrastructure that will serve the emerging Economy of Data.The FIWARE Business Framework is being developed and has been shared as part of this ongoing partnership. Powered by the TM Forum APIs, the Business Framew
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QuEST Forum Boasts a “Who’s Who” of the ICT Industry Slated to Attend Upcoming Service Providers Summit
Unique approach to industry conferences features acclaimed list of distinguished speakers from some of the largest telecom providers and manufacturers in the worldKeep reading on Digital Journal.
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8 Must-Attend Upcoming Smart City Events
Within the emerging field of Smart Cities, there are many events organised worldwide which offer you the opportunity to connect with government leaders, civic tech startups and other urban innovators. We, at CitizenLab, made a list of the upcoming Smart City conferences across the globe one shouldn’t miss out in 2016.1. Smart City InFocusWhat? In partnership with the City of Yi
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9 Successful Digital Disruption Examples
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The Digital Disruption Revolution
Data is the driving force for the way we work, play, and interact with each other, so much so that it has led one writer to call this age of digital disruption and innovation our era’s version of the Industrial Revolution, adding that we are living in what may be the “most transformable” period in all of history. This digital disruption is changing how we do just about everyt
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Record fiscal year for 2operate
Aalborg, August 30, 2016 - After a general board meeting on the 23 August 2016, 2operate gladly announced a profit of DKK 2 million in the fiscal period of 2015/2016 which is the highest result so far. The company is going through a very positive period alongside establishing a new and stronger organization ready to grow globally.2operate was established 7 years ago and it is cu
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Delivering a Wow-Worthy Omni-Channel Customer Experience
There was a time when customer service simply meant training call center reps to answer the phones. Ah, the good old days. But in today’s hyper-connected digital world, customers expect a whole different level of service.According to Forrester, a whopping 73% of people say that valuing their time is the most important thing a company can do to provide good service. Customers want
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Sankey diagrams go with the flow
There can be many parts that make up an operator’s provisioning factory. There can also be multiple different software packages that contribute towards getting an order through the factory. In addition to that, there are usually many different activities that need to take place, some automatic, some manual, some as external dependencies, conditional gates, etc. That’s why opera