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TM Forum expects OSS ‘re-architecting’ will be required in response to the virtualisation of the …
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Helping operators to guide virtualisation into a reality
TM Forum has released a report highlighting the challenges facing operators as they attempt to bring virtualisation further into an operational environment. GTB speaks to Barry Graham, the industry organisation’s director of product managementRead more: TM Forum virtualisation product NFV SDN CPE vCPE OSS BSSWhat have been some of the initial lessons from NFV deployments?One of t
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The Current State of the CEM Market
ItsOnItsOn is also leading in the area of contextual CEM. The company's solution helps mobile operators segment, mirco-segment, design and deliver innovative offerings at the time of need or want - making them more relevant to subscribers. The solution also supports cloud-based account management and service offers which creates operational efficiencies for operators that can
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TM Forum Live! returns to Nice in May.
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Customer support goes ‘omnichannel’ and customers will love it
It wasn’t that long ago that when a customer needed to contact their phone company the only choices available were to write to them or call the customer support ‘hotline’. The only thing hot about that line was often the customer’s temper at having to wait their turn for a long period of time, having to cope with an inane IVR system or trying to understand the accent of th
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Taking healthcare anywhere with the IoT
Perhaps the most exciting outcome from the revolution in mobility and the Internet of Things (IoT) is the effect both are having on healthcare. From the simplest apps and ‘wearables’ tracking exercise and diet to the remote monitoring of patients, the potential benefits are immense.The earliest use cases focused on delivering medical advice via mobile phones to far-flung outpos
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Taking healthcare anywhere – simply anywhere
Perhaps the most exciting outcome from the revolution in mobility and the Internet of Things (IoT) is the effect both are having on healthcare. From the simplest apps and ‘wearables’ tracking exercise and diet to the remote monitoring of patients, the potential benefits are immense.The earliest use cases focused on delivering medical advice via mobile phones to far-flung outpos
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The Move to Digital Operations
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7 global cities join new forum to push for smart cities through data sharing and standardization
A nearly 30-year-old industry association that began in an effort to bring global standards to the telecommunications industry has expanded to the Internet of Things, smart health, smart climate – and, now, smart cities. Digital global industry group TM Forum has launched The Smart City Forum, with initial members consisting of seven cities tasked with driving the development o