New Proof of Concept Will Showcase How Digital and Communications Service Providers Can Deliver a Higher Level of Customer Engagement at a Lower Cost
HELSINKI, Finland—25 February 2016—Comptel Corporation (OMX Helsinki: CTL1V) and ) and Tech Mahindra, a specialist in digital transformation, consulting and business re-engineering, today announced their collaboration to re-write telecommunications operators’ billing playbooks. The partners are developing a new proof of concept, leveraging Comptel’s Intelligent Data suite and supported by Tech Mahindra’s implementation capabilities that demonstrate the power of combining and enriching traditional charging and billing functions in the digital world.
“The processes and monolithic software systems of yesterday are failing to cope with today’s market demands. They are holding operators back when it comes to delivering the new generation of digital and living services customers desire quickly and cost-efficiently,” said Pritam Parvatkar, Sr. Vice President & Global Head, Alliances & Partnerships, Tech Mahindra. “Charging and billing must shift away from a post-processing operation. A simplified, real-time, context-aware model will instead unlock customer engagement, cost-savings and revenue opportunities. Tech Mahindra and Comptel are committed to help our customers in their digital transformation and this is significant development”
“Operators must evolve their billing systems if they want to truly become a perfect digital company,” said Kari Onniselka, Executive Vice President, Intelligent Data, Comptel. “We are pleased to build on the synergy between Tech Mahindra and Comptel with this proof-of-concept effort, and to offer yet another solution that will help digital and communications service providers be better off in the short and long term.”
Comptel’s and Tech Mahindra’s future billing framework, which will be on display at the Centre of Excellence in Pune, India, natively combines policy, charging and data management components with embedded analytics. Operators are empowered with automated, real-time decision-making and action-taking capabilities, so they can improve time-to-market and elevate their offerings.
About Comptel Corporation
Life is digital moments. Comptel perfects these by transforming how you serve, meet and respond to the needs of “Generation Cloud” customers.
Our solutions allow you to innovate rich communications services instantly, master the orchestration of service and order flows, capture data-in-motion and refine your decision-making. We apply intelligence to reduce friction in your business.
Comptel has enabled the delivery of digital and communications services to more than 1 billion people. Every day, we care for more than 20% of all mobile usage data. Nearly 300 service providers across 90 countries have trusted us to perfect customers’ digital moments.
For more information, visit www.comptel.com.
About Tech Mahindra
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.0 billion company with 107,100+ professionals across 90 countries, helping over 800 global customers including Fortune 500 companies. Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders. Tech Mahindra is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List.
We are part of the USD 16.9 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, after-market and vacation ownership.
Connect with Tech Mahindra on www.techmahindra.com