TM Forum, the industry association driving digital business transformation of the communications industry, appointed Nik Willetts as CEO. Since 2015, Willetts served as the deputy CEO of TM Forum where he was responsible for leading the Forum’s strategy, digital transformation and value-delivery for its core communications industry collaboration programs. Previously, Willetts held a number of executive positions within the Forum, including responsibility for strategy, marketing and communications, global events and IT. Prior to joining TM Forum, he ran a successful consulting business working with multi-national companies including BT, WestLB and The Carphone Warehouse.
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