5G, autonomous networks, edge computing, cloud native IT, cultural transformation, customer experience, and data and AI solutions compete for top awards; winners to be announced at Digital Transformation World in Copenhagen,
June 16-18
London, UK —February 4, 2020 — TM Forum, the industry association driving digital transformation through collaboration, announced 34 nominees for its prestigious Excellence Awards 2020 happening at Digital Transformation World in Copenhagen from June 16-18 at the Bella Center.
This year’s entrants reflect the diversity of TM Forum’s membership – from the world’s largest service providers with billions of subscribers in Asia, Europe and North America, to regional providers with millions of customers in South East Asia, Ireland and New Zealand. Submissions focus on real-world, cutting-edge innovations including: 5G B2B services, autonomous networks, edge computing, cloud native IT, cultural transformation, customer experience, data management and AI, and more.
About the Excellence Awards
TM Forum’s Excellence Awards recognize the world’s leading companies for their innovative achievements spanning digital transformation, business and IT agility, customer centricity, cross-industry partnering and collaboration, and product and service innovation. The awards also recognize the organizations making a significant contribution to the industry.
The shortlisted entries below exemplify commitment to the evolution of the industry, and the adoption of the suite of tools, best practices and standards TM Forum delivers through its Collaboration Community. An impartial panel of judges will review the shortlisted entries to decide the finalists announced in April. The Forum will announce the winners at Digital Transformation World on Wednesday, June 17.
“Congratulations to the nominees for this year’s Excellence Awards,” said Nik Willetts, CEO, TM Forum. “The organizations shortlisted are clear leaders with a true commitment to driving the industry forward, and leveraging TM Forum tools, best practices in standards to deliver innovative solutions that can transform the way service providers and enterprises remain competitive and unlock growth.”
Excellence Awards 2020 Nominees
Autonomous Networks and the Edge
This category focuses on deployment of autonomous networks and edge computing solutions as essential ingredients of monetizing 5G:
- Building a Scalable and Autonomous Programmable Network to Empower Customers with On-Demand Services and Intent-Based Networking – Windstream, Prodapt
- Dynamic Network Manager 2.0: Self Services Portal for Enterprise Customers – Verizon
- Joint Innovation Automatic Driving Networks – China Mobile, China Telecom, China Unicom, Huawei Technologies Co., Ltd.
- Transforming the Digital Customer Experience with Netcracker’s Digital BSS and OSS Solution – TELUS, Netcracker Technologies
- Vocus Future State Strategy: Consolidating and Automating the Edge – Vocus, Blue Planet (a division of Ciena), DGIT
Beyond Connectivity
This category focuses on how 5G and AI-enabled IoT cyber physical systems and B2B2x services are creating new growth opportunities.
- 5G Use Cases in Vertical Industries Represented by the 5G Smart Grid of China Southern Power Grid (CSG) – China Mobile, Huawei Technologies Co., Ltd.
- China Unicom Blockchain-Based Data Sharing Platform – China Unicom, Whale Cloud
- Smart Water Integrated Management System (SWIMS) – Pengurusan Air Selangor Sdn Bhd, Telekom Research & Development Sdn Bhd
- Telia Division X Embracing Advanced B2B2X Digital Services Growth and Accelerating the Transformation of Businesses and Industries by Taking a Digital Platform Approach to Successfully Innovate and Co-Create Within a Partner Ecosystem – Telia Co., BearingPoint/Beyond
- Yes! Digital Transformation Plus 100% Cloud BSS for Helix – Videotron, Etiya
Cloud Native IT and Agility
This category focuses on how hyper-converged infrastructure can deliver faster time-to-value and dynamic zero-touch operations.
- Cloud-Based Intelligent Agile Enterprise-Level Big Data Analysis Platform of China Unicom – China Unicom, BONC
- Cloud-Native IT Innovation with China Telecom BSS 3.0 Program – China Telecom, Whale Cloud
- How Globe Telecom Implemented the First Network and Service Assurance Platform in the Public Cloud in South East Asia – Globe Telecom, MYCOM OSI
- Netcracker Readies Deutsche Telekom for 5G and Beyond with Future-Proof Network Visualization and Automation – Deutsche Telekom, Netcracker Technologies
- Public Cloud Accelerates Truphone Transformation with Optiva BSS – Truphone, Optiva
- Sprint and Amdocs’ Unique Co-Development Approach for a Complex Digital Transformation to Cloud-Native Architecture with Rapid Delivery Cycles – Sprint, Amdocs
- Tecnotree and Telefonica Partnered for Innovative Service Delivery Platform – Tecnotree Corp., Telefonica
- Vodafone NZ Cloud Global and Wholesale Platform – Vodafone New Zealand, DGIT
Customer Experience and Trust
This category focuses on how companies are creating and managing complex digital services to deliver greater customer satisfaction, build trust and loyalty, and ensure business growth.
- Building Customer Experience and Trust through Digital Transformation – Axiata Digital Labs, Dialog Axiata PLC
- China Unicom’s Digital Operation Practice for End-to-End Customer Experience – China Unicom
- Improving Customer Experience with Real Time Call Processing – Orange, Oracle
- Netcracker’s Digital Customer and Business Solutions With Automated Operations Support Rakuten’s New Mobile Network – Rakuten, Netcracker Technologies
- Orange Poland Uberizes the Mobile Experience – Orange Polska SA, Vlocity, Matrixx Software, Salesforce
- Reinvention Through M&A: H3G Ireland’s Digital-Led Approach to Achieve the Ultimate Seamless Intelligent Omnichannel Customer Experience – Three Ireland, Amdocs
- Vodafone UK’s Digital Transformation Journey to Enhance the Customer Experience in Partnership with Infosys – Vodafone, Infosys
AI, Data and Analytics
This category focuses on how businesses are managing data and AI to get useful customer insights and real-time operational efficiencies.
- AI-as-a-Service for Taiwan Mobile – Taiwan Mobile, Nokia,
- AI for 5G Billing Data Acceleration – China Unicom, Si-Tech, Whale Cloud
- AI in Turk Telekom Network Operations – Turk Telekomunikasyon A S, Innova Bilisim Cozumleri
- Enterprise Data Governance Program Implementation – Celcom Axiata Berhad
- Intelligent Network Diagnostic and Expert Advisory System for Service Desk (IDEAS+) – Telekom Malaysia Berhad, Telekom Research & Development Sdn Bhd
The Human Factor
This category focuses on how organizational structures, behavior and culture are changing from analog to digital, as a new generation brings business and agile technology skills across the organization.
- AI-Based IDIS Enables China Unicom’s Digital Transformation – China Unicom
- BT Reduces Network Planning Time by 70% Using TM Forum Open Digital Framework – BT, Tech Mahindra Ltd.
- SuperDAM: The Human Factor – Telstra, Infosys
- Transforming Amdocs’ Global Organizational Culture to Embrace Change: New Ways of Working and Thinking in Order to Deliver a Re-Imagined, Seamless Customer Experience – Amdocs
Digital Transformation World
Digital Transformation World’s new home is the Bella Center, Scandinavia’s largest conference and expo center. Just 15 minutes from the airport via easy-to-use public transportation, the venue provides expansive expo space, plentiful meeting rooms, new furnishings and natural light. For sponsorship information, contact [email protected].
Interested in attending Digital Transformation World? Discounted pricing ends April 1, 2020. Qualified journalists and analysts may apply for complimentary passes. Learn more at: https://dtw.tmforum.org/passes/
About TM Forum
TM Forum is an association of over 850 member companies that generate a combined US$2 trillion in revenue and serve five billion customers across 180 countries. We drive collaboration and collective problem-solving to maximize the business success of communication and digital service providers and their ecosystem of suppliers around the world. Today, our focus is on supporting members as they navigate their unique digital transformation journeys, providing practical and proven assets and tools to accelerate execution and platforms to facilitate collaborative problem solving and innovation. Follow us on LinkedIn, Twitter and Facebook. Learn more at www.tmforum.org.
Media Contact:
Elizabeth Coyne
Vice President, Communications
TM Forum
[email protected]