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Digital Maturity Model: A holistic approach to transformation
As margins in existing markets erode and technology such as cloud and 5G create new business models and opportunities, Communications Service Providers (CSPs) now recognise that successful digital transformation requires radical change. The pace of this change must be accelerated to drive business growth and be in line with the market, competitors, and new, more agile players. Lo
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Blog: Telcos take stock of digital race at TM Forum Live
The faint whiff of sweat greeting visitors as they entered the Acropolis Convention Centre in Nice to attend this year’s TM Forum Live could have been a consequence of the enhanced level of security this year – or the result of a slight sense of anxiety pervading the show floor. Digital transformation was again a dominant theme, but there was a sense time is running out for th
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Test and Measurement: Three emerging trends in the global test market
TechNavio says 5G, interoperability testing and outsourcing will impact global test market The emergence of “5G,” greater need for interoperability testing and an increase in outsourcing are the top three emerging trends in the global test market for general-purpose test equipment, according to research firm TechNavio. TechNavio concluded that the development of 5G as well a
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AT&T to Flog Smart City Tech to Other Carriers
US telco giant AT&T is developing smart city offerings that other carriers will be able to resell on their own networks. The company says the move comes in response to enquiries from a number of operators that lack AT&T's end-to-end capabilities. "They might have connectivity in the country but not an end-to-end solution for digital infrastructure or a water management sy
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Netcracker Wins 2017 TM Forum Excellence Award
Netcracker Technology announced today that it was selected as a 2017 TM Forum Excellence Awards winner. Netcracker was honored with the award for Outstanding Contribution to Enabling Improved Business Agility again this year, winning the award for the second consecutive year. Awards were presented at the Excellence Awards Gala dinner in Nice, France last evening in conjunction wit
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Nokia chatbots attempt to reinvent the call centre
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Vodafone calls for greater urgency from vendors
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Redknee to show Catalyst analytics system at TM Forum
Redknee Solutions said it will be demonstrating its new Catalyst analytics system, together with Wipro, Verizon, and Infosim, at at TM Forum on 15-18 May in Nice, France. The Catalyst will show how digital service providers can achieve the best balance between a superior customer experience and the best utilization of their network resources and infrastructure. The system uses