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    IG1220B Business Rule – Conceptual Information and Data Model v2.0.0

    Maturity Level: General availability (GA)

    Document version: 2.0.0

    Release Status: Archived

    Details:

    This information model, as part of closed loop automation, is designed to meet a set of requirements for the management of "BUSINESS RULES", as a set of information to describe the ambition or effort/aim of a desired result in information system. BUS...

    Standard(s): Best Practices

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    IG1220A Goal – Conceptual Information & Data Model v2.0.0

    Maturity Level: General availability (GA)

    Document version: 2.0.0

    Release Status: Production

    Details:

    This information model is designed to meet a set of requirements for the management of "GOAL", as a set of information to describe the ambition or effort/aim of a desired result in information system. GOAL as a modeled concept, provides a good starti...

    Standard(s): Best Practices

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    IG1220 Closed Loop Management UMLs and State Models v2.0.0

    Maturity Level: General availability (GA)

    Document version: 2.0.0

    Release Status: Production

    Details:

    This introductory guide defines the data models supporting closedloop management.  An effective data model completely and accurately represents the data requirements of the end users, and It is simple enough to be understood by the end user, yet de...

    Standard(s): Best Practices

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    IG1219E Anomaly Management Information Model v3.0.0

    Maturity Level: General availability (GA)

    Document version: 3.0.0

    Release Status: Archived

    Details:

    A common information model for anomaly management facilitates the drive to achieve zero-trouble. This introductory guide extends SID with anomaly management information model (AMIM) business entities and furthermore establishes the information integr...

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    GB922 Business Partner v23.0

    Maturity Level: General availability (GA)

    Document version: 23.0.0

    Release Status: Archived

    Details:

    The Business Partner domain represents roles, information and activities carried out by parties (e.g. individuals / organizations) playing roles that are involved in the strategic planning, definition, development, operational aspects and all types o...

    Standard(s): Information Framework (SID)

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    GB922 Resource v23.0.0

    Maturity Level: General availability (GA)

    Document version: 23.0.0

    Release Status: Archived

    Details:

    The Resource domain represents roles, information and activities carried out by parties (e.g., individuals / organizations) playing roles that are involved in the strategic planning, definition, development and operational aspects of Resources (e.g.,...

    Standard(s): Information Framework (SID)

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    IG1274B AIOps Deployment & Production v2.0.0

    Maturity Level: Alpha

    Document version: 2.0.0

    Release Status: Pre-production

    Details:

    AIOps Design & Development covers all the steps needed to build AI components and integrate them into the existing architecture and processes. It includes the understanding and analysis of the business and process requirements, project feasibilit...

    Standard(s): Best Practices

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    IG1310A Digital Twin for Decision Intelligence (DT4DI) Reference Architecture v2.0.0

    Maturity Level: Alpha

    Document version: 2.0.0

    Release Status: Archived

    Details:

    The purpose of this document is to define a reference architecture for the DT4DI system domain, including: DT4DI Design/Architectural patterns, a set of practices and guidelines for creating effective and efficient DT4DI systems. DT4DI Architec...

    Standard(s): Best Practices

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    IG1310 Digital Twin for Decision Intelligence (DT4DI) & AIOps Ontology v3.0.0

    Maturity Level: Alpha

    Document version: 3.0.0

    Release Status: Archived

    Details:

    It is the scope and goal of the ontology to define a common vocabulary to model knowledge domains, which are, in our case, Decision Intelligence (DI), related disciplines such as Business Intelligence (BI) and Analytics, and enabling technology such ...

    Standard(s): Best Practices

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    IG1297 Measuring Self-Governance v1.0.0

    Maturity Level: Alpha

    Release Status: Archived

    Details:

    The purpose of measuring automation and autonomy within the MAMA framework for self-governance is to enable organizations and organization functions and investments to effectively govern themselves, while maximizing business outcomes. By establishing...

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    GB954 Fraud Classification Guide v3.0.0

    Maturity Level: General availability (GA)

    Document version: 3.0.0

    Release Status: Archived

    Details:

    This classification guide is developed as a periodically growing resource to arm operators with fraud type information and offer them a best practice for a common fraud cases classification model. It is structured to support Fraud Operations activiti...

    Standard(s): Best Practices

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    GB941E-2 Revenue Assurance Coverage Model – Measures Inventory v2.0.0

    Maturity Level: General availability (GA)

    Document version: 2.0.0

    Release Status: Archived

    Details:

    This document recommends a series of controls that operators should consider implementing in order to reduce the risk of revenue assurance related issues and a method of assessing the coverage and effectiveness of those controls.

    Standard(s): Best Practices