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Autonomous Network Levels Evaluation Methodology v1.2.0 (IG1252)
Maturity Level: General availability (GA)
Document version: 1.2.0
Release Status: Production
Details:
This document defines the Autonomous Networks Level based on TM Forum IG1218, IG1230, and serves as the autonomous level evaluation component of the Autonomous Operations Maturity Model. It describes the concepts of Autonomous Networks Level, which ...
Standard(s): Best Practices
GB1040A HKT Use Case using MAMA Framework v1.1.0
Maturity Level: Beta
Release Status: Pre-production
Details:
Hong Kong Telecom (HKT) sees Autonomous Operations (AO) as the the next level of business value to the company and Zero-X (Zero touch, Zero wait and Zero trouble)1 experience to customers. Autonomous Operations (AO) is powered by People, Process an...
GB1042 Autonomous Operations Maturity Model v2.0.0
Maturity Level: Alpha
Release Status: Archived
Details:
Autonomy, the right to self-governance, and bounded region possessing the freedom to govern itself have become new information and communications technology objectives for automation. The term however, is used in the MAMA project to equally bring int...
IG1318 TM Forum and CAMARA APIs for telco standardized service exposure v1.1.0
Maturity Level: General availability (GA)
Document version: 1.1.0
Release Status: Production
Details:
This Introductory Guide builds on the 5G Enablement through industry standardized APIs catalyst project demonstrated in DTW Asia 2023, aiming to provide a reference implementation for a 5G scenario showcasing the utilization of APIs provided by multi...
Standard(s): Best Practices
IG1303A Customer Experience Metrics – Use Case supporting Resource/Realization ‘customer dissatisfaction rate’ v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Production
Details:
This use case focuses on the Resource / Realization Score (ODE grid 6,2) - 'Customer Dis-satisfaction Rate' metrics described in IG1303. The use case describes how Hong Kong Telecom (HKT) measures the 'Customer Dis-satisfaction Rate' and subsequent...
Standard(s): Best Practices
The Ecosystem for Open Gateway NaaS API Development
Maturity Level: General availability (GA)
Release Status: None
Details:
Together, CAMARA, the GSMA, LF Networking and TM Forum have written a white paper to introduce some of the concepts of a GSMA Open Gateway NaaS architecture and to shed light on the intended demarcation points, so that stakeholders can know the scope...
IG1318 TM Forum and CAMARA APIs for telco standardized service exposure v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Archived
Details:
This Introductory Guide builds on the 5G Enablement through industry standardized APIs catalyst project demonstrated in DTW Asia 2023, aiming to provide a reference implementation for a 5G scenario showcasing the utilization of APIs provided by multi...
Standard(s): Best Practices
IG1303 Customer Experience Metrics v3.0.0
Maturity Level: General availability (GA)
Document version: 3.0.0
Release Status: Production
Details:
The CE metrics for these business & IT process implementations determine how effectively CSPs can compete on customer experience in the market. This document describes a methodology for identifying and defining the CE-KPI metrics. Identified are ...
Standard(s): Best Practices