Frameworx Metric: $ Cost of Billing Errors

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver:

Capability: BIL.VAL

Last Used:

Long FxMetric ID:

Reporting Detail:

Accuracy:

FxMetric UUID:

Responsibility: BMS

Capture Period:

Legacy Name: Costs involving identification, investigation, and re-processing of invoices due to errors in data collection, processing, invoicing or distribution

Metric Special Name:

Metric Value Type:

Preferred:

Metric Type: Direct

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Currency

Alt-Cat1:

Alt-Cat2:

Alt-Cat3:

Category: Measure

Measurand: occurrence.billing_error

Metric Level:

Metric State: Active

Metric Topic:

Costs involving identification, investigation, and re-processing of invoices due to errors in data collection, processing, invoicing or distribution

Legacy Denominator FxMetric ID:

Legacy Denominator Name:

Legacy Factor: INCL: Errors processing administrative labor (salary, taxes, benefits) + Other allocated for error processing (Building, Power, IT,...) + Cost of re-bill production (bill creation, invoicing, distribution, …) + Any write-offs for maintaining customer rel

Legacy FxMetric ID: 157

Legacy Numerator FxMetric ID:

Legacy Numerator Name:

Legacy Prose Ratio:

Measure $ Cost of Billing Errors

Appears on these diagrams:

• % Cost of Billing Errors, of Revenue Billed

Frameworx Metrics (numerator for)

• % Cost of Billing Errors, of Revenue Billed

Issues

• Metrics 13.0 Modification

Frameworx Domains

• Customer Domain
• Resource Domain
• Service Domain