• Overview of TM Forum Excellence Awards 2025

The Excellence Awards program highlights achievements in our industry through digital transformation business cases relating to seven key themes. Each of the nominees listed has been selected from a wider pool of over 200 entries documenting the impact that has been made using TM Forum code+frameworks, mapping to one of the six categories. The awards program has been accrediting leading companies for their inventive achievements since 2007.

Excellence in ODA implementation

Jio Platforms: Redefining Telecom Excellence Through Pioneering IT Transformation and ODA Composability in the 5G/6G Era

Digital Transformation for a leading operator in Cambodia

Innovative Tower Resource Open Sharing Model Based on ODA Components: Empowering the Green and Efficient Operation of the Industry

Hayyak Application

ODA for Growth: How AT&T Mexico Built a Fully Digital Network in Just 4 Months

OSS Next Generation-ODA Implementation

TIM Brazil applying ODA Component Directory for BSS Agile Sourcing

Optimized ODA Integration for EWE Tel by Alvatross

Openserve, South Africa leverages ODA to successfully execute large-scale transformation program

The Power of Telstra’s 5G Slicing Product Experience with TMF ODA

Accelerating Growth: Agile IoT Partner Ecosystem Collaboration enabled by ODA

Tecnotree: Driving Business Agility and Growth Through Excellence in ODA Implementation

Pioneering ODA-based transformation accelerates growth and innovation for Swisscom

Excellence in monetizing the network

Industrial-Focused Innovative Private 5G Network Products

Enterprise Business Evolution for Tier-1 CSP in Middle East

World’s first Intelligent Private Network Slice as a Service using Advanced Billing for Digital Nasional Berhad (DNB)

JPL Redefining Network Monetization

stc B2B digital Transformation Journey

GoLearning by e& – Transforming Education Through Network Monetization: Leveraging ODA to Deliver AI-Powered Learning and Drive Telco Revenue Growth

China Mobile’s Love-Home service makes your life smarter with AI

Smart monetization based on converged data facilitates the rapid increase in revenue and becoming a digital life service provider

Smart Home by e&: Redefining Connectivity with Customer-Centric Experiences

Research and Application of Building a Five-Level Network Integration Digital Foundation for CH Wireless Home Security Network

Viettel Money – Conquering the market, achieving breakthrough growth to become the number 1 financial application in Vietnam thanks to an excellent customer experience strategy

Excellence in innovation in people & planet

Claro Argentina + Amdocs’ innovative AI-driven energy-efficiency approach which significantly improves network and operational performance

Environmental-Friendly 5G Capital：Energy Conservation Approaches in 5G Public Network with intelligent tech

JioAssist – Contact Center Agent CRM

ORION – Openreach Interactive Optical Network

e& UAE Trade-In Program: Pioneering Sustainability and Value for Customers

Indosat Ooredoo Hutchison – Sampah Jadi Pulsa

Pioneering Sustainable Innovation with the Telin Agile Working System (TAWS)

Smart Forest Protection：Application of the Electronic Ranger System in Forest Protection

Tech for Good: 5G-A Intelligent Electronic Fencing Solution for Wildlife Conservation

Excellence in customer experience

Customer Innovation Unleashed through Inversion of Control: The Adaptive Networks Product Experience

Enhance Home Broadband Users’ Experience through Mobicare

OSS Next Generation-Customer Experience

Transforming Customer Experiences in Africa with AI-powered CVM

Service foremost: exploring a win-win solution for security compliance and customer experience

Project Parivartan – Transforming Lives

AI Agent based on B2B and B2C Customer Journeys, Leapfrogging Customer Experience: China Mobile & Huawei

Telecom Argentina’s Telco to TechCo Journey

Add-to-Bill – Redefining Customer Experience in Digital Content and Service Payments with Seamless and Secure Carrier Billing

Customer Profile-of-One – Centralized 360 View

VBG Wireline Experience Transformation

Transforming to a digital lifestyle Brand, BT’s EE Super App is providing an exceedingly personalized, customer focused open access platform in the UK

Telco to techco transformation helps Odido seamlessly integrate multiple brands

Enterprise service ordering and orchestration experience in a global marketplace

Excellence in autonomous networks

Pioneering the Future of Connectivity with Jio Platforms’ Autonomous Network Suite

ZTE and China Mobile Lead the Way with the World’s First AI-based Level 4 Autonomous Network Log Guardian

AN Solutions for RAN Based on Knowledge Graphs and Large Language Model

OSS Next Generation-Autonomous Network

Telefónica´s Autonomous Network Journey (ANJ) Program

China Mobile’s E2E Autonomous Network Operation Center (Dark NOC)

NOSSIS Assurance Orchestrator: Driving Zero-Touch Operations

Dark Fiber Agnostic Provisioning

Cloud-based autonomous domains enhances customer experience and boosts operational efficiency for Swisscom

DNB Malaysia: AI intent-based Ops Throughput Management in action

MYCOM OSI’s SEA Solutions with SOC Automation for Fixed Broadband (FTTx) and 5G enterprise services

Global Optical Cable Video Surveillance Protection (GOCViSP) Based on End-Edge-Cloud Collaboration

AIS AN practice empowers Zero touch CX. & Zero trouble Networks

IOH AI Telco Journey empowering Indonesia

Excellence in data & AI innovation

Turk Telekom Network Digital Twin

JioBrain Pioneering AI-Driven Excellence in Data Innovation and Autonomous Networks

AI-Powered Compute O&M Workbench: Building a Multi-Cloud Resource Pool with Fault Self-Healing and Intelligent Closed-Loop Management

Telecom Multi-Agent Collaboration

AI Agents Driving New Era of O&M and Transforming Customer Experience

China Mobile drives AI+ network operations transformation with Nokia innovative Agentic AI solution

Driving Agility and Personalization at Scale: How Optiva’s AI-Powered Platform Transforms Omantel’s Customer Experience

GenAI Innovation and Engineering for Intelligent Network O&M

Generative AI: Empowering Agents, Delighting Customers

Delivering transformational improvements for Australia’s digital backbone through a holistic implementation of generative AI

Intelligent Value Generator to Revolutionize the Entire Network

AI powered data and API monetisation

Winners will be announced during DTW Ignite in June 2025 and a shortlist of Finalists will be published on 28 March.