Excellence Awards

Nominees
The Excellence Awards program highlights achievements in our industry through digital transformation business cases relating to seven key themes. Each of the nominees listed has been selected from a wider pool of almost 200 entries documenting the impact that has been made using TM Forum code+frameworks, mapping to one of the six categories. The awards program has been accrediting leading companies for their inventive achievements since 2007.
Excellence in autonomous operations
Vivo Config: Telefonica Brasil Autonomous Configuration System

China Telecom wireless autonomous network

Intelligent network operation based on AI knowledge graph

Autonomous Networks Empower the Development of Emerging Services


Talent For Tomorrow:Moving to Human-Robot Collaboration to Deliver Autonomous Networks


Intelligent operation accelerate the next generation transformation to ‘Cognitive Telco’


Building foundation for autonomous operation through AI Factory

Vodafone IoT: AI-powered service usage anomaly detection (Next Gen Monitoring project)


Blockchain-Powered Commission Reconciliations for the Telecom Industry

Unleashing Operations success with intent driven automation at Mauritius Telecom (MT).


VNPT 4G RAN Closed-loop Anomaly Detection and Resolution Automation

Viettel Intelligent Automation


Data Driven Cognitive Operation to support MOCN Environment for Digital Nasional Berhad (DNB)


Towards Autonomous Operations Through Next Generation OSS


Excellence in customer experience
Seamless and Friction Free Digital Customer experience


How Yoodo, Malaysia’s first digital-telco, solved the headache of Customer Onboarding


AI-Driven Customer Complaint Handling Journey Delivers Distinctive Customer Experience


STC reinvents customer experience for fixed broadband


How TELUS’ Next Best Action drives personalized, omni-channel experiences using AI and ML

Home Broadband Operations Improve Service Quality and Customer Experience Based on AI and Big Data


Scaling Data and AI to deliver Next Best Experiences for customers

Commercial building network resource assessment (CBNRA) method based on AI and Big Data

VNPT Customer Experience Transformation Model

NiceMobil & Moflix’s all digital telco delivers multiple industry firsts & customer-centric focus


One Team, One Metric: CEI-Powered Digital Transformation

Improve MyTelkomsel App Purchase Experience using Advanced Product Recommendation Engine

Best Digital Transformation Program for Swisscom through Accenture’s DOCP solution


Post-merger digital transformation program supports omnichannel customer experience


Excellence in IT agility
Accelerate and standardize digital transformation using TMF standards


IT Agility for transformative mobile operations for China Mobile


Transforming a traditional Telco into a cloud native digital Telco


IT Transformation through system and process innovation using TMF653/656

STC, Digital Billing and Revenue Management to improve the Agility and Real-Time Customer Experience


Realizing AT&T’s Network-as-a-Service (NaaS) Vision


ProcessFLow Blueprint, a smart solution for a smart IT evolution

Casa by Telus: a unified, AI-powered and cloud-based platform for omni-channel journeys

XL Axiata API Reusability with Microservice

Leveraging a hyper-connected & rapidly growing 5G ecosystem to deliver a premium digital experience


Building a digital operation and maintenance system for transmission networks

Project Tokyo: IT Automation for enabling agility to the business in Telefónica Spain

Verizon Business OpenAPI Compliant Domain APIs

5G Full-service Cloud Billing-Center


Excellence in market innovation
re: Imagining the connected home, leveraging TMF’s Open Digital Architecture (ODA) and a B2B2X open ecosystem


5G Private Network for Independent, Autonomous, and Agile SME Digitalization


Value First Network as a Service” Creates Sustainable Business Growth


Netcracker revolutionizes and automates end-to-end partner management for T-Mobile USA


Verizon Partner Integrations Framework

Tecnotree Moments: Social Commerce Driving Accessibility with TMF Open APIs


Blockchain Enables the Business Interconnect Between China Mobile and China Unicom



China Mobile and Huawei Build China largest 5G Smart Mine in Ansteel


telebirr realizing the digital economy and moving beyond connectivity


NetCo – ServCo Integration between Link Net and XL using TMF Open API


M1 launches 5G-powered Solutions-in-a-Box

JetPac, Circles.Life’s new eSIM travel subscription plan that promises travel freedom for all

OTT Service Orchestration & Productization

BCE Billing Charging Evolution – Future International Roaming Wholesale Billing & Settlement System

First in market to drive industry shaping norms


Excellence in network agility
Autonomous 5G Cloud Networks for Vertical Industries

AI and intent driven 5G network intelligent monitoring system by China Mobile and Ultrapower


SMART NOC – B2B Service Assurance Digitization for 5G Era


Network Alpha Factory

nbn® Smart Places delivers technology infrastructure for connected communities of the future

JPL’s 5G Stack Implementation in India

An Operation Mode Change by Building the World’s Largest Centralized Network Resource Center


Cloud-native service orchestration enabling NaaS strategy through network agility


China Unicom’s Edge Computing Platform Based on Cloud Native and NFV


TELEFÓNICA ANJ PROGRAM – Disruptive GIS Solution – EFIKA GIS by VIVO

Netcracker and Vodafone Oman deliver a digital-first experience in a highly competitive market


Transforming SOC Operations with AI/ML Continuous Assurance Solution


Turk Telekom NOVA


Fast-tracking network activation with intelligent network accelerators


Excellence in serving people & planet
Telefónica´s plan for energy efficiency promotion and emissions reduction

Driving Autonomous Excellence: A Multicultural Journey to Revolutionize Operations in Africa


Verizon improves energy efficiencies for a better planet and a better balance sheet

Taming energy consumption and cutting carbon emission with Nokia AVA for Telefonica Germany


Light up low-carbon network,accelerate green development – China Mobile & Huawei


China Mobile’s intelligent energy-saving platform of base station and air conditioner


How Amdocs’ Tech for Good program develops digital solutions to solve social & environmental issues

HV(Ai)C-Application of Intelligent, AI-Controlled HVAC for Excellence in Serving People & the Planet

MTN Mobile Money Open APIs


Trust & Transparency Across Closed AI Models to Drive Better Clinical Outcomes for Patients


Edge Cloud to increase safety for road workers


Smart Axiata – 14 Years of Excellence and Championing Sustainability in Cambodia


Supporting connectivity, the lifeblood of daily life, with expanded protection in dangerous times


Unified National Employment Platform – Connecting Job Seekers with Job Opportunities

Winners will be announced during DTW23 – Ignite in September 2023 and a shortlist of Finalists will be published on June 30.