Excellence Awards
Nominees
The Excellence Awards program highlights achievements in our industry through digital transformation business cases relating to seven key themes. Each of the nominees listed has been selected from a wider pool of almost 200 entries documenting the impact that has been made using TM Forum code+frameworks, mapping to one of the six categories. The awards program has been accrediting leading companies for their inventive achievements since 2007.
Excellence in autonomous operations
Vivo Config: Telefonica Brasil Autonomous Configuration System
China Telecom wireless autonomous network
Intelligent network operation based on AI knowledge graph
Autonomous Networks Empower the Development of Emerging Services
Talent For Tomorrow：Moving to Human-Robot Collaboration to Deliver Autonomous Networks
Intelligent operation accelerate the next generation transformation to ‘Cognitive Telco’
Building foundation for autonomous operation through AI Factory
Vodafone IoT: AI-powered service usage anomaly detection (Next Gen Monitoring project)
Blockchain-Powered Commission Reconciliations for the Telecom Industry
Unleashing Operations success with intent driven automation at Mauritius Telecom (MT).
VNPT 4G RAN Closed-loop Anomaly Detection and Resolution Automation
Viettel Intelligent Automation
Data Driven Cognitive Operation to support MOCN Environment for Digital Nasional Berhad (DNB)
Towards Autonomous Operations Through Next Generation OSS
Excellence in customer experience
Seamless and Friction Free Digital Customer experience
How Yoodo, Malaysia’s first digital-telco, solved the headache of Customer Onboarding
AI-Driven Customer Complaint Handling Journey Delivers Distinctive Customer Experience
STC reinvents customer experience for fixed broadband
How TELUS’ Next Best Action drives personalized, omni-channel experiences using AI and ML
Home Broadband Operations Improve Service Quality and Customer Experience Based on AI and Big Data
Scaling Data and AI to deliver Next Best Experiences for customers
Commercial building network resource assessment (CBNRA) method based on AI and Big Data
VNPT Customer Experience Transformation Model
NiceMobil & Moflix’s all digital telco delivers multiple industry firsts & customer-centric focus
One Team, One Metric: CEI-Powered Digital Transformation
Improve MyTelkomsel App Purchase Experience using Advanced Product Recommendation Engine
Best Digital Transformation Program for Swisscom through Accenture’s DOCP solution
Post-merger digital transformation program supports omnichannel customer experience
Excellence in IT agility
Accelerate and standardize digital transformation using TMF standards
IT Agility for transformative mobile operations for China Mobile
Transforming a traditional Telco into a cloud native digital Telco
IT Transformation through system and process innovation using TMF653/656
STC, Digital Billing and Revenue Management to improve the Agility and Real-Time Customer Experience
Realizing AT&T’s Network-as-a-Service (NaaS) Vision
ProcessFLow Blueprint, a smart solution for a smart IT evolution
Casa by Telus: a unified, AI-powered and cloud-based platform for omni-channel journeys
XL Axiata API Reusability with Microservice
Leveraging a hyper-connected & rapidly growing 5G ecosystem to deliver a premium digital experience
Building a digital operation and maintenance system for transmission networks
Project Tokyo: IT Automation for enabling agility to the business in Telefónica Spain
Verizon Business OpenAPI Compliant Domain APIs
5G Full-service Cloud Billing-Center
Excellence in market innovation
re: Imagining the connected home, leveraging TMF’s Open Digital Architecture (ODA) and a B2B2X open ecosystem
5G Private Network for Independent, Autonomous, and Agile SME Digitalization
Value First Network as a Service” Creates Sustainable Business Growth
Netcracker revolutionizes and automates end-to-end partner management for T-Mobile USA
Verizon Partner Integrations Framework
Tecnotree Moments: Social Commerce Driving Accessibility with TMF Open APIs
Blockchain Enables the Business Interconnect Between China Mobile and China Unicom
China Mobile and Huawei Build China largest 5G Smart Mine in Ansteel
telebirr realizing the digital economy and moving beyond connectivity
NetCo – ServCo Integration between Link Net and XL using TMF Open API
M1 launches 5G-powered Solutions-in-a-Box
JetPac, Circles.Life’s new eSIM travel subscription plan that promises travel freedom for all
OTT Service Orchestration & Productization
BCE Billing Charging Evolution – Future International Roaming Wholesale Billing & Settlement System
First in market to drive industry shaping norms
Excellence in network agility
Autonomous 5G Cloud Networks for Vertical Industries
AI and intent driven 5G network intelligent monitoring system by China Mobile and Ultrapower
SMART NOC – B2B Service Assurance Digitization for 5G Era
Network Alpha Factory
nbn® Smart Places delivers technology infrastructure for connected communities of the future
JPL’s 5G Stack Implementation in India
An Operation Mode Change by Building the World’s Largest Centralized Network Resource Center
Cloud-native service orchestration enabling NaaS strategy through network agility
China Unicom’s Edge Computing Platform Based on Cloud Native and NFV
TELEFÓNICA ANJ PROGRAM – Disruptive GIS Solution – EFIKA GIS by VIVO
Netcracker and Vodafone Oman deliver a digital-first experience in a highly competitive market
Transforming SOC Operations with AI/ML Continuous Assurance Solution
Turk Telekom NOVA
Fast-tracking network activation with intelligent network accelerators
Excellence in serving people & planet
Telefónica´s plan for energy efficiency promotion and emissions reduction
Driving Autonomous Excellence: A Multicultural Journey to Revolutionize Operations in Africa
Verizon improves energy efficiencies for a better planet and a better balance sheet
Taming energy consumption and cutting carbon emission with Nokia AVA for Telefonica Germany
Light up low-carbon network，accelerate green development – China Mobile & Huawei
China Mobile’s intelligent energy-saving platform of base station and air conditioner
How Amdocs’ Tech for Good program develops digital solutions to solve social & environmental issues
HV(Ai)C-Application of Intelligent, AI-Controlled HVAC for Excellence in Serving People & the Planet
MTN Mobile Money Open APIs
Trust & Transparency Across Closed AI Models to Drive Better Clinical Outcomes for Patients
Edge Cloud to increase safety for road workers
Smart Axiata – 14 Years of Excellence and Championing Sustainability in Cambodia
Supporting connectivity, the lifeblood of daily life, with expanded protection in dangerous times
Unified National Employment Platform – Connecting Job Seekers with Job Opportunities
Winners will be announced during DTW23 – Ignite in September 2023 and a shortlist of Finalists will be published on June 30.