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Excellence Awards

Image: Excellence Awards
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Nominees

  • Overview of TM Forum Excellence Awards 2023

The Excellence Awards program highlights achievements in our industry through digital transformation business cases relating to seven key themes. Each of the nominees listed has been selected from a wider pool of almost 200 entries documenting the impact that has been made using TM Forum code+frameworks, mapping to one of the six categories. The awards program has been accrediting leading companies for their inventive achievements since 2007.

 

Excellence in autonomous operations

Vivo Config: Telefonica Brasil Autonomous Configuration System
telefonica
China Telecom wireless autonomous network
China Telecom
Intelligent network operation based on AI knowledge graph
China Unicom
Autonomous Networks Empower the Development of Emerging Services
China MobileHuawei Technologies
Talent For Tomorrow:Moving to Human-Robot Collaboration to Deliver Autonomous Networks
Huawei China Unicom
Intelligent operation accelerate the next generation transformation to ‘Cognitive Telco’
ADVANCED INFO SERVICE (AIS)Huawei Technologies
Building foundation for autonomous operation through AI Factory
dialog axiata
Vodafone IoT: AI-powered service usage anomaly detection (Next Gen Monitoring project)
Celfocusvodafone
Blockchain-Powered Commission Reconciliations for the Telecom Industry
Verizon
Unleashing Operations success with intent driven automation at Mauritius Telecom (MT).
Tecnotree Mauritius Telecom
VNPT 4G RAN Closed-loop Anomaly Detection and Resolution Automation
VNPT
Viettel Intelligent Automation
ViettelABBank
Data Driven Cognitive Operation to support MOCN Environment for Digital Nasional Berhad (DNB)
Ericsson Digital Nasional Berhad
Towards Autonomous Operations Through Next Generation OSS
Telekom MalaysiaOSSera
 

Excellence in customer experience

Seamless and Friction Free Digital Customer experience
Tecnotree MTN Uganda
How Yoodo, Malaysia’s first digital-telco, solved the headache of Customer Onboarding
TripicaYoodo
AI-Driven Customer Complaint Handling Journey Delivers Distinctive Customer Experience
ADVANCED INFO SERVICE (AIS)Huawei Technologies
STC reinvents customer experience for fixed broadband
Nokia STC
How TELUS’ Next Best Action drives personalized, omni-channel experiences using AI and ML
Telus
Home Broadband Operations Improve Service Quality and Customer Experience Based on AI and Big Data
Huawei China Unicom
Scaling Data and AI to deliver Next Best Experiences for customers
Telstra
Commercial building network resource assessment (CBNRA) method based on AI and Big Data
China Unicom
VNPT Customer Experience Transformation Model
VNPT
NiceMobil & Moflix’s all digital telco delivers multiple industry firsts & customer-centric focus
Moflix NiceMobil

One Team, One Metric: CEI-Powered Digital Transformation
Telecom Argentina
Improve MyTelkomsel App Purchase Experience using Advanced Product Recommendation Engine
Telkomsel
Best Digital Transformation Program for Swisscom through Accenture’s DOCP solution
Accenture Swisscom
Post-merger digital transformation program supports omnichannel customer experience
Netcracker virgin-media-o2
 

Excellence in IT agility

Accelerate and standardize digital transformation using TMF standards
EricssonSTC
IT Agility for transformative mobile operations for China Mobile
Nokia China Mobile
Transforming a traditional Telco into a cloud native digital Telco
Infosys M1
IT Transformation through system and process innovation using TMF653/656
Telstra
STC, Digital Billing and Revenue Management to improve the Agility and Real-Time Customer Experience
Huawei Technologies STC
Realizing AT&T’s Network-as-a-Service (NaaS) Vision
Tech Mahindra AT&T
ProcessFLow Blueprint, a smart solution for a smart IT evolution
Orange logo
Casa by Telus: a unified, AI-powered and cloud-based platform for omni-channel journeys
Telus
XL Axiata API Reusability with Microservice
XL Axiata
Leveraging a hyper-connected & rapidly growing 5G ecosystem to deliver a premium digital experience
Netcracker ZAIN
Building a digital operation and maintenance system for transmission networks
China Mobile
Project Tokyo: IT Automation for enabling agility to the business in Telefónica Spain
telefonica
Verizon Business OpenAPI Compliant Domain APIs
Verizon
5G Full-service Cloud Billing-Center
China Unicom CAICT
 

Excellence in market innovation

re: Imagining the connected home, leveraging TMF’s Open Digital Architecture (ODA) and a B2B2X open ecosystem
AWSTelus
5G Private Network for Independent, Autonomous, and Agile SME Digitalization
China Unicom Huawei
Value First Network as a Service” Creates Sustainable Business Growth
China MobileHuawei Technologies
Netcracker revolutionizes and automates end-to-end partner management for T-Mobile USA
Netcracker t-mobile
Verizon Partner Integrations Framework
Verizon
Tecnotree Moments: Social Commerce Driving Accessibility with TMF Open APIs
Tecnotree MTN Nigeria
Blockchain Enables the Business Interconnect Between China Mobile and China Unicom
Whale Cloud China Mobile China Unicom
China Mobile and Huawei Build China largest 5G Smart Mine in Ansteel
Huawei TechnologiesChina Mobile
telebirr realizing the digital economy and moving beyond connectivity
Ethio TelecomHuawei Technologies
NetCo – ServCo Integration between Link Net and XL using TMF Open API
XL AxiataAxiata Digital Labs
M1 launches 5G-powered Solutions-in-a-Box
M1
JetPac, Circles.Life’s new eSIM travel subscription plan that promises travel freedom for all
Circles Life Asia
OTT Service Orchestration & Productization
Robi Axiata
BCE Billing Charging Evolution – Future International Roaming Wholesale Billing & Settlement System
Jio Platforms
First in market to drive industry shaping norms
Tech Mahindra StarHub
 

Excellence in network agility

Autonomous 5G Cloud Networks for Vertical Industries
China Telecom
AI and intent driven 5G network intelligent monitoring system by China Mobile and Ultrapower
Beijing UltraPower China Mobile
SMART NOC – B2B Service Assurance Digitization for 5G Era
Accenture Bharti Airtel
Network Alpha Factory
Verizon
nbn® Smart Places delivers technology infrastructure for connected communities of the future
NBN Co
JPL’s 5G Stack Implementation in India
Jio Platforms
An Operation Mode Change by Building the World’s Largest Centralized Network Resource Center
Whale Cloud China Unicom

Cloud-native service orchestration enabling NaaS strategy through network agility
Nokia Telstra
China Unicom’s Edge Computing Platform Based on Cloud Native and NFV
China Unicom99cloud
TELEFÓNICA ANJ PROGRAM – Disruptive GIS Solution – EFIKA GIS by VIVO
telefonica
Netcracker and Vodafone Oman deliver a digital-first experience in a highly competitive market
Netcracker Vodafone
Transforming SOC Operations with AI/ML Continuous Assurance Solution
B-YOND Ooredoo
Turk Telekom NOVA
Turk TelekomInnova IT Solutions
Fast-tracking network activation with intelligent network accelerators
Prodapt Virgin Media
 

Excellence in serving people & planet

Telefónica´s plan for energy efficiency promotion and emissions reduction
telefonica
Driving Autonomous Excellence: A Multicultural Journey to Revolutionize Operations in Africa
Orange logoHuawei
Verizon improves energy efficiencies for a better planet and a better balance sheet
Verizon
Taming energy consumption and cutting carbon emission with Nokia AVA for Telefonica Germany
Nokia telefonica
Light up low-carbon network,accelerate green development – China Mobile & Huawei
Huawei TechnologiesChina Mobile
China Mobile’s intelligent energy-saving platform of base station and air conditioner
China MobileNokia
How Amdocs’ Tech for Good program develops digital solutions to solve social & environmental issues
amdocs
HV(Ai)C-Application of Intelligent, AI-Controlled HVAC for Excellence in Serving People & the Planet
Telus
MTN Mobile Money Open APIs
Ericsson MTN South Africa
Trust & Transparency Across Closed AI Models to Drive Better Clinical Outcomes for Patients
Tecnotree Kaiser Permanente
Edge Cloud to increase safety for road workers
VodafoneSacyr
Smart Axiata – 14 Years of Excellence and Championing Sustainability in Cambodia
Smart AxiataAxiata Digital Labs
Supporting connectivity, the lifeblood of daily life, with expanded protection in dangerous times
OptivaLifecell Ukraine
Unified National Employment Platform – Connecting Job Seekers with Job Opportunities
STC Solutions

Winners will be announced during DTW23 – Ignite in September 2023 and a shortlist of Finalists will be published on June 30.

 

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