Board of Trustees

The Board of Trustees has overall responsibility for TM Forum on behalf of our members. Its key responsibilities are to determine how the Forum will serve the industry, to set strategy, direction and priorities, and to guide strategic initiatives. As a not-for-profit organization, the Board aims to have a representative balance of member industry sectors and geographies though highly experienced senior executives. This balance includes various types of service providers, software companies, equipment suppliers and systems integrators.

Board of Trustee members are appointed by Members at the Annual Meeting of Members (AMOM) based on a slate of nominees proposed by the Appointments & Governance Committee. Members of the Board of Trustees also sit on either The Digital Ecosystem Advisory Board or the Digital Transformation Advisory Board.

TM Forum Board of Trustees

Steffen Roehn (Chair of the Board)

Partner

Bain & Company

Shankar Arumugavelu

Global Chief Digital and Information Officer

Verizon

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Shankar Arumugavelu serves as the Senior Vice President and Chief Digital and Information Officer at Verizon Communications, Inc., leading Verizon’s technology and analytics organization with global responsibility for information technology strategy, architecture, development, and management of the information systems portfolio, continued evolution of digital platforms, data and advanced analytics, and operation of all supporting infrastructure. During his multi-decade tenure with Verizon, he has established a proven track record for leading enterprise transformation in order to scale the business and drive revenue growth. Shankar has held a number of leadership positions of increasing responsibility with Verizon and its predecessor companies. Prior to assuming his current role, Shankar served as the Senior Vice President and Chief Information Officer for Verizon Wireless and Verizon Consumer Markets business units.

Shankar was recognized as one of the “Premier 100 IT Leader” by Computerworld in 2014 and the “CIO Next List” by Forbes in 2022.

Shankar serves on the Board of directors of the TM Forum, a leading global alliance for digital service providers and suppliers in the communications industry. He also serves on the Board of directors of Seagate Technology plc, a leader in data storage and infrastructure solutions, and is a member of the audit and finance committee of the board.

Shankar holds a master’s degree in Computer Science from the University of South Florida and a bachelor’s degree in Electrical and Electronics Engineering from Anna University.