Catalyst Project

AIOps autonomous service assurance

Winner! 2020 Catalyst Awards: Outstanding Contribution to TM Forum assets
C20.0.22
Autonomous and intelligent operations are required to meet growing network speed, quality and capacity requirements, as well as to manage increasing infrastructure complexity and optimize operational costs. AI is the enabling force to make this a reality.

This Catalyst demonstrates how AI can drive closed-loop service assurance in communications service providers’ network services, building the foundations for autonomous networks.

The project will demonstrate concrete AI-based use cases covering vital assurance processes, including:

Prediction of potential faults and prevention of impacts on business services
Prevention of service degradation through optimal compute resource allocation
Diagnosis and identification of root causes behind faults and bad customer experience
Fault-fix automation
Optimization of the energy footprint of virtualized network functions (VNFs) while maintaining service-level objectives
Automated feedback loop to continuously improve the service assurance process.

These processes are deployed in mobile network services (4G, 5G), fiber broadband, OTT services and infrastructure power supply, covering various aspects of CSPs’ operations, with the aim of setting up an end-to-end autonomous and predictive service assurance process powered by AI.

The project will also define and prove best practices for how to deploy, operate, maintain and govern AI components at scale, contributing back to the TM Forum AIOps Collaboration program.

Contact the Team