TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems
    • Login Log-in arrow-right
    • register Register arrow-right
  • Industry Missions
    • Join the industry movement Join the industry movementTogether we're changing the future of global connectivity
    • Autonomous Networks Autonomous NetworksUnlocking the power of seamless end-to-end autonomous operations​
    • Composable IT and Ecosystems Composable IT and EcosystemsSimpler IT operations and partnering via AI-ready composable software
    • AI and Data Innovation AI and Data InnovationThe safe adoption of AI and data at scale
  • Open Digital Architecture (ODA)
    • About ODA About ODAThe architecture, blueprints and best practice our Members are building to simplify, modernize and automate their operations
    • Member assets Member assetsA library of standards, best practices and toolkits
    • How to apply ODA How to apply ODAUnderstand how ODA can work for you
    • Open APIs Open APIsFind specifications, downloadable code and more
    • Conformance ConformanceCertify your business and products with industry standards
    • ODA component directory ODA component directoryFind ODA components and the vendors who supply them
    • Canvas CanvasThe live environment for ODA components
  • Member projects
    • Collaboration projects Collaboration projectsExplore our Member-only projects where we build and develop ODA
    • Catalysts CatalystsTeam up with industry trailblazers to create ground-breaking solutions
    • Innovation Hub Innovation HubFocused innovation to address real-world challenges
  • Learn
    • Education programs Education programsUpskilling programs that transform your capabilities
    • Certification CertificationUpskilling programs that transform your capabilities
  • News and insight
    • Newsroom NewsroomLatest press releases and global media coverage
    • Industry insight Industry insightExplore reports, case studies, key features and opinion pieces
  • Events
    • All events All eventsMeet up and join in! Where the industry convenes to shape the future of connectivity
    • Innovate Americas Innovate AmericasOur annual summit for the Americas' connectivity ecosystem: September 10-11, 2025
    • DTW Ignite DTW IgniteTM Forum's annual global summit for the connectivity industry: 17-19 June, 2025
    • Innovate Asia Innovate AsiaOur annual summit for Asia's connectivity ecosystem: November 25-27, 2025
  • About
    • About TM Forum About TM ForumThe connectivity industry’s global alliance
    • Sponsorship and Exhibitors Sponsorship and ExhibitorsOpportunities to promote your organization's brand and capabilities
    • Membership MembershipAccess a world of insights, collaboration and tools to transform your business
    • Careers CareersBe part of the global industry alliance that's changing the future of global connectivity
  • Login Log-in arrow-right
  • register Register arrow-right
Back to top

Catalyst Project

Image: Catalyst Project
Collaboration
  • Collaboration projects
    • Collaboration projects home
    • Current projects
    • Collaboration Essentials
    • Collaboration Playbook
    • Outstanding Contributors Awards
    • Frequently Asked Questions
  • Catalysts
    • Catalysts home
    • Catalyst projects
    • Pricing
    • Catalyst awards
    • Previous Catalysts
    • UPCOMING EVENTS: see the schedule of events for 2025
    • Frequently Asked Questions
  • Innovation Hub
    • Innovation hub home
    • Innovation Hub projects
    • Meet the Innovators
  • Patent disclosure forms
Join a Project Go to the Community

AIOps autonomous service assurance

Winner! 2020 Catalyst Awards: Outstanding Contribution to TM Forum assets
C20.0.22
Autonomous and intelligent operations are required to meet growing network speed, quality and capacity requirements, as well as to manage increasing infrastructure complexity and optimize operational costs. AI is the enabling force to make this a reality.

This Catalyst demonstrates how AI can drive closed-loop service assurance in communications service providers’ network services, building the foundations for autonomous networks.

The project will demonstrate concrete AI-based use cases covering vital assurance processes, including:

  • Prediction of potential faults and prevention of impacts on business services
  • Prevention of service degradation through optimal compute resource allocation
  • Diagnosis and identification of root causes behind faults and bad customer experience
  • Fault-fix automation
  • Optimization of the energy footprint of virtualized network functions (VNFs) while maintaining service-level objectives
  • Automated feedback loop to continuously improve the service assurance process.

These processes are deployed in mobile network services (4G, 5G), fiber broadband, OTT services and infrastructure power supply, covering various aspects of CSPs’ operations, with the aim of setting up an end-to-end autonomous and predictive service assurance process powered by AI.

The project will also define and prove best practices for how to deploy, operate, maintain and govern AI components at scale, contributing back to the TM Forum AIOps Collaboration program.

Contact the Team

Articles & blogs

  • Huawei Joins Partners in AIOps Autonomous Service Assurance Catalyst at TM Forum Catalyst Digital Showcase

Shortlisted

  • 2020: Catalyst Digital Showcase Award (People’s Choice)

Champions

China Telecom logo
PLDT logo
Telecom Italia logo
LG U Plus logo
HKT & PCCW Global logo
Smart Communications logo
Cosmote logo

Participants

BOCO logo
Huawei logo
Comarch logo
Intracom logo

Videos & Images

Watch full project demo

Watch panel discussion from DTWS 2020

Watch Catalyst Digital Showcase session, 2020

Watch preview of the project, Feb 2020

 

View all Current Catalysts

 
Collaboration
  • Collaboration projects
    • Collaboration projects home
    • Current projects
    • Collaboration Essentials
    • Collaboration Playbook
    • Outstanding Contributors Awards
    • Frequently Asked Questions
  • Catalysts
    • Catalysts home
    • Catalyst projects
    • Pricing
    • Catalyst awards
    • Previous Catalysts
    • UPCOMING EVENTS: see the schedule of events for 2025
    • Frequently Asked Questions
  • Innovation Hub
    • Innovation hub home
    • Innovation Hub projects
    • Meet the Innovators
  • Patent disclosure forms
Join a Project Go to the Community
TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems

Explore TMForum

  • About the Forum
  • Careers with TM Forum
  • News & Insights
  • Privacy Policy
  • Website T&Cs and Cookies
  • Help & FAQ
  • Contact

Contact us

  • General Inquiries: [email protected]
  • Member Services: [email protected]
  • Interested in Joining? [email protected]
  • Press Inquiries: [email protected]

©2025 TM Forum