TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems
    • Log in
    • Register
  • Knowledge
    • Knowledge overview
    • Research & insights
    • Themes
      • Data + AI
      • Autonomous Operations
      • Cloud Native IT + Networks
      • Ecosystems
      • People + Planet
  • Labs
    • Labs overview
    • Co-creating solutions (Catalysts)
    • Member projects
    • Innovation Hub
    • Hackathon
  • Open Digital Architecture (ODA)
    • About ODA
    • How to apply ODA
    • Conformance
    • Member assets
    • Open APIs
    • Component directory
    • Canvas
  • Learn
    • Education programs
    • Certification
  • News and insight
    • Newsroom
    • Industry insight
  • Events
    • All events
    • DTW Ignite
    • Global Architecture Forum (GAF)
  • About
    • About TM Forum
    • Membership
    • Sponsorship and Exhibitors
    • Careers
  • Log in
  • Register
Back to top

AI Operations (AIOps) Framework

Redesigning and reengineering your operations processes to safely and securely implement and manage AI.

Get Involved

Topics

  • Themes
    • Data & AI
    • Autonomous Operations
    • Cloud Native IT & Networks
    • Ecosystems
    • People & Planet
  • Business Architecture
  • Business Assurance
  • Digital Transformation & Maturity
  • Face of Digital Leadership
  • IoE & Digital Ecosystems

Enabling AIOps to deliver true operational transformation and new services

As AI components move into CSPs’ operational environments, we need to define how the technology should be applied, governed, managed and road mapped. Watch the AIOps Masterclass to understand how you can exploit the full potential of AI using the TM Forum AIOps Service Management Framework.


Toolkits for managing AIOps:

AI Operations (AIOps)

These assets will help identify the gaps between traditional operations and AI operations and a new operations process framework. It helps communications service providers (CSPs) to re-engineer their processes accordingly to safely and securely implement and manage AI.

Find out more


AI Closed-Loop Automation & Anomaly Detection & Resolution

Use this toolkit to transform engineering and network operations into a predictive and automated operations model and resolve network challenges.

Find out more


Get Involved

Join the work of the AI Operations project workstream

Join the project

Discuss all aspects of AI operations with your industry peers

Join the Community

Topics

  • Themes
    • Data & AI
    • Autonomous Operations
    • Cloud Native IT & Networks
    • Ecosystems
    • People & Planet
  • Business Architecture
  • Business Assurance
  • Digital Transformation & Maturity
  • Face of Digital Leadership
  • IoE & Digital Ecosystems

Online Training

Courses now available at the click of a button. Easily access the knowledge and…

See online courses

Conferences

OTF2025

Learn more
what’s happening now
TM Forum

Explore TMForum

  • About the Forum
  • Careers with TM Forum
  • News & Insights
  • Privacy Policy
  • Website T&Cs and Cookies
  • Help & FAQ
  • Contact

Contact us

  • General Inquiries: [email protected]
  • Member Services: [email protected]
  • Interested in Joining? [email protected]
  • Press Inquiries: [email protected]

Stay Connected

©2025 TM Forum