35% of customers use network CX to make purchase decisions. We aim to reduce customer churn and reduce 40% of offline users by resets to solve sync problems.
Catalyst C23.0.568 - DTW 2023 Event Presentation
Intelligent customer experience profiles pave way for ‘perfect’ network operations and lower churn
Brochure - C23.0.568
C23.0.568 - Commercial Video
USE CASE 3 - Digital Twin - DTW Catalyst NTT Data 2023
USE CASE 1 - CEI Predictions - DTW Catalyst Nokia 2023 - C23.0.568
USE CASE 2 - Persona Model based Automated Problem Management & Intent Based Services - DTW Catalyst Optare 2023 -
Email the members of the Catalyst team to request more details.
Utilizing digital capabilities to enhance the efficiency of BSS agile support, driven by cloud native technology.
Using Gen AI-powered solutions to increase proactive incident management, reducing repeat incidents and resolution times.
Improving customer experience and help business SLA monetization, relying on the agent integrating AI Native and network large model,