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Large language models accelerate innovation and intelligent transformation

URN C24.0.641
Topics AI (Artificial Intelligence), Open Digital Architecture (ODA), Product lifecycle management

Enhancing customer service interactions through generative AI

Generative AI is making it much easier to write and test code, reducing the time it takes to develop new software. The telecoms sector can harness this technology to increase the productivity of their programmers, become more responsive to demand, improve delivery efficiency and fuel innovation. This Catalyst is focused on the research and development of large language models (LLMs) in the telecoms domain, and how CSPs can apply them to harness professional knowledge across various business scenarios. By integrating LLMs into processes throughout the software development lifecycle, the Catalyst intends to reduce repetitive coding tasks, and automate code detection and the generation of test cases. The solution will also provide design suggestions, while assisting in aligning requirements with the design and implementation processes. Harnessing the TM Forum’s open digital architecture (ODA) to provide standardized interfaces, the Catalyst will use LLMs to introduce intelligent assistants into CSPs’ product marketing and service support systems. These assistants will support multimodal interactions and multi-round question-answering using natural language, while delivering a personalized service experience that will enhance customer satisfaction and service quality. For CSPs, this promises to streamline customer service operations, and enhance quality and efficiency.


1.Project introduction



2.Living demo

02-Living Demo-AIOpAssist

03-Living Demo-AINetGuard-Fault Analysis

04-Living Demo-AINetGuard-Features Overview

01-Living Demo-AICode

3.Use Cases in various industries(Project Value)

Product Introduction

4.TMF Assets Used and Contributed

TMF Assets Used

5.Academic Papers

Software Copyright - Face Scanning 3D Reconstruction System

Software Copyright - Facial Health State Prediction Server System

6.Team Collaboration

02-Catalyst team in bi-weekly meeting

01-Catalyst team in bi-weekly meeting

7.White Paper

03-White Paper AIOpAssist

02-White Paper AISWare ChatBI

01-White Paper AI+ Eco-Platform

8.Learn more about us


aiswire product

China Mobile

China Unicom

Contact team

Email the members of the Catalyst team to request more details.


Team members

AsiaInfo Technologies (China), Inc. logo
China Mobile Communications Corporation logo
China Telecommunications Corporation logo
China Unicom logo
Navimentum Information System Ltd. logo
Whale Cloud Technology Co., Ltd logo

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