Welcome to our 2023 catalyst “Supercharge any activity in any metaverse”! This collaborative solution involving CSP champions T-Mobile US, Deutsche Telekom AG, T-Labs, and Magyar Telekom, along with technology partners Amdocs, Microsoft, and D-ID, has been developed. The Metaverse and Web3 hold the potential for revolutionary customer experiences and transformative value for service providers. Imagine 3D virtual customer experience, VIP front-row events and real-time engagement. Our Moonshot Catalyst project tackles challenges in establishing CSP metaverse presence, bridging virtual and physical realms and adopting emerging tech through collaboration, breakthroughs, and TM Forum industry standards. Empowering CSPs to deliver unique content, new monetization opportunities, redefine loyalty, enhance service efficiency and bridge virtual and physical worlds of customer and employee experience, we expedite time to value. The solution is a single platform, designed to be deployed in any metaverse. It reinvents service experiences for both employees and subscribers through features like the In-activity Universal Telco Kiosk, leveraging digital human and conversational AI. The platform is powered by a Web3 customer loyalty network and managed by a consortium of global CSPs. It enables a complete customer journey, incorporating 3D product libraries, smart agent management, Web3 loyalty networks, real-time catalog federation, Web3 to Web2 orchestration and integration with TMF Open APIs. This solution powers use cases such as Web3 Telco Loyalty Network registration, metaverse concert, and Generative AI powered immersive CSP metaverse store customer service experiences. Within this resource section, we host various materials to introduce you to our collaborative solution. Through our main presentation deck, discover our Moonshot objective, the driving business demand, the imperatives of our solution for CSPs, the core of our innovative offering and glimpse into the future vision of our team. For those looking for a deeper understanding of the technology, our solution architecture deck unveils the blueprint of our proposed solution, the underlying technology, and the user journey across three use cases and the demo video featured guide you through the journey. Included is a shortform document, highlighting quotes from our CSP Champion participants and catch a glimpse of our collaborative spirit in action, as we share an image capturing one of our team calls in the metaverse. We invite you to our kiosk, M10, within the Innovation Labs Hall. There, we'll unveil our immersive demo, showcasing the potential of our vision as well as during our arena pitch presentation, on Tuesday 19th September, 4:45-5pm at the Innovation Arena Stage. Finally, be sure not to miss our panel on Wednesday, 20th September, 4-4:45pm, where our project Champion representative, Riccardo Pascotto, Vice President and Head of Research Cooperation & Funding at Deutsche Telekom, will contribute to a discussion on conquering industry challenges to unlock groundbreaking advancements with far-reaching impact.
Catalyst summary infographic
Trade and identity for any experience in the universal metaverse
Showcasing our team collaboration
Email the members of the Catalyst team to request more details.
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