Company: Jio Platforms Limited
Product Title: JIO B2C System – ODA-C – Consent Gateway (JioCG)
eTOM & SID Version: 24.0
Conformance Type: Solution Conformance
Assessment Completion Date: December 2024 (eTOM), February 2025 (SID)
Detailed Certification Report: JIO B2C System – ODA-C – Consent Gateway (JioCG)
General Overview
This document provides details of JIO B2C System for JIO Consent Gateway, against the following ODA Core Frameworks:
- Business Process Framework (eTOM) version 24.0
- Information Framework (SID) version 24.0
The assessment included a review of the methodology approach to process and information modeling, respectively against the TM Forum’s Business Process Framework (eTOM) and the Information Framework (SID) according to the specific processes and entities submitted in scope for the Assessment.
Solution Functionality/Capability Overview
The Jio Consent Gateway is a consent management application and can be defined as a crucial part of Jio’s Value-Added Services (VAS) system, specifically for managing Jiotunes subscriptions. It handles the customer’s consent through three defined channels. The Consent Gateway manages customer interactions for obtaining consent to activate Jiotune services, tracking consents across all channels and ensuring compliance with customizable timeframes. It supports timely interactions, monitors customer responses, and evaluates key performance indicators (KPIs) to improve efficiency, optimizing the consent process for Jiotune services.
JIO B2C System for Consent Gateway Level Architecture:
eTOM and SID Certification Scope
The following figure represents the Business Process Framework Level 2 processes as well as Information Framework ABEs that were presented in scope for conformance certification.
Detailed Certification Report: JIO B2C System – ODA-C – Consent Gateway (JioCG)
For more information on JIO B2C System – ODA-C – Consent Gateway (JioCG), please contact:
Mayank Sethi JIO OC Delivery Head: mayank.sethi@ril.com
Gaurav Duggal, JIO OC Technical Architect: [email protected]
For any additional information on this ODA Conformance Certification Report, please contact TM Forum at [email protected]
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Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.