Company: Jio Infocomm Limited
Product Title: JIO B2C System – ODA-C – Consent Gateway (JioCG)
eTOM & SID Version: 24.0
Conformace Type: Solution Conformance
Assessment Completion Date: December 2024
Detailed Certification Report: Conformance Certification JIO B2C System – ODA-C – Consent Gateway (JioCG)

General Overview

This document provides details of JIO Consent Gateway (JioCG), against the Business Process Framework (eTOM) version 24.0.

The assessment included a review of the methodology approach to process modeling, against the TM Forum’s Business Process Framework (eTOM), according to the specific processes submitted in scope for the Assessment.

Solution Functionality/Capability Overview

The Jio Consent Gateway is a consent management application and can be defined as a crucial part of Jio’s Value-Added Services (VAS) system, specifically for managing Jiotunes subscriptions. It handles the customer’s consent through three defined channels. The Consent Gateway manages customer interactions for obtaining consent to activate Jiotune services, tracking consents across all channels and ensuring compliance with customizable timeframes. It supports timely interactions, monitors customer responses, and evaluates key performance indicators (KPIs) to improve efficiency, optimizing the consent process for Jiotune services.

JIO B2C System for Consent Gateway Level Architecture

eTOM and SID Certification Scope

The following figure represents the Business Process Framework Level 2 processes that were presented in scope for conformance certification. .

Detailed Certification Report:Conformance Certification JIO B2C System – ODA-C – Consent Gateway (JioCG)

For more information on JIO’s B2C System for Business Assurance, please contact:

Mayank Sethi, JioSE– JEPS Delivery Manager, JIO Platform: mayank.sethi@ril.com
Gaurav Duggal, JEPS Head, JIO Platform , JIO Platform: [email protected]

For any additional information on this ODA Conformance Certification Report, please contact TM Forum at [email protected]

Report Misuse: Conformance certification is an important part of enabling the communications industry to maintain profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at [email protected].

Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.