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DMM
Self-Service

Access the online tool model to start your digital transformation journey

  • Digital Maturity Model
  • Become a DMM Practitioner
  • Download DMM Brochure
  • Request Call Back
  • DMM Resources
  • Join the DMM project – help develop the model

Becoming a ‘truly-digital’ telco cannot be fulfilled until the objectives around digitization or all aspects of transformation as defined by the TM Forum Digital Maturity Model (DMM) are achieved.

Muhammad Yasir Shahab, Enterprise Customer Experience Excellence, STC

Vodafone sees great value in the work being done through TM Forum on Digital Transformation. The Digital Maturity Model builds on the common vocabulary already provided through Frameworx and we see it as a valuable resource to guide member companies through their Digital Transformation.

Lester Thomas, Chief IT Systems Architect, Vodafone

In Orange, we are proud and happy to contribute to the definition of the TM Forum Digital Maturity Model within our business and IT excellence initiatives. We expect to use this tool to assess and benchmark our digital maturity in our various operations. The whole industry will benefit from it.

Laurent LeBoucher, VP APIs & Digital Ecosystems, Orange

Through industry collaboration across the globe, TM Forum has delivered an open, impartial and authoritative industry standard Digital Maturity Model.  Huawei looks forward to using it to accelerate digital transformation of our customers, and enhance Huawei product development strategies.

Lee Yee, VP Carrier Business Group, Software Marketing and Solution Sales, Huawei

We now have an industry standard TM Forum Digital Maturity Model built from a wealth of know-how and expertise from the communications industry. The Digital Maturity Model is a great way of uncovering of what is important for organizations to consider on planning for their own digital journeys, helping them benchmark where they sit in their digital journey across their organizations and articulating the way forward with a common language across all stakeholder groups. We’ve been very much involved in helping to create it and we expect to continue to work closely with TM Forum to drive the evolution of the Digital Maturity Model

Merve Oral, Management Consultant, Detecon International GmbH

The rise of digital capabilities is accelerating collaboration across ecosystems with a focus on capitalizing on new market opportunities, optimizing business models and exceeding customer expectations. Companies will find the Digital Maturity Model to be an extremely helpful tool to evaluate their current level of digital efficacy and achieve their ambitions as they look to win the digital transformation race

Tim Greulich, Senior Manager, Deloitte Consulting LLP and Digital Maturity and Insights Lead, Deloitte Digital

Start your digital transformation journey

Self-service is exactly that – we will register you on the online platform and the only guidance that will be provided is through the Customer Guide documentation. If you would like expert guidance, training and consulting to ensure that you conduct the assessment correctly and to recommend next steps in developing your digital strategy, check out our Guided package.

Get started now: 

Getting started with DMM is simple, once we have registered your interest and you have purchased the required number of licenses you will be set up on the online platform and can begin your digital transformation journey.

To find out more or to purchase DMM licenses, simply complete this short form and a member of the sales team will call you.

Thank you!
Check your email for details on your request.



  • Digital Maturity Model
  • Become a DMM Practitioner
  • Download DMM Brochure
  • Request Call Back
  • DMM Resources
  • Join the DMM project – help develop the model

Becoming a ‘truly-digital’ telco cannot be fulfilled until the objectives around digitization or all aspects of transformation as defined by the TM Forum Digital Maturity Model (DMM) are achieved.

Muhammad Yasir Shahab, Enterprise Customer Experience Excellence, STC

Vodafone sees great value in the work being done through TM Forum on Digital Transformation. The Digital Maturity Model builds on the common vocabulary already provided through Frameworx and we see it as a valuable resource to guide member companies through their Digital Transformation.

Lester Thomas, Chief IT Systems Architect, Vodafone

In Orange, we are proud and happy to contribute to the definition of the TM Forum Digital Maturity Model within our business and IT excellence initiatives. We expect to use this tool to assess and benchmark our digital maturity in our various operations. The whole industry will benefit from it.

Laurent LeBoucher, VP APIs & Digital Ecosystems, Orange

Through industry collaboration across the globe, TM Forum has delivered an open, impartial and authoritative industry standard Digital Maturity Model.  Huawei looks forward to using it to accelerate digital transformation of our customers, and enhance Huawei product development strategies.

Lee Yee, VP Carrier Business Group, Software Marketing and Solution Sales, Huawei

We now have an industry standard TM Forum Digital Maturity Model built from a wealth of know-how and expertise from the communications industry. The Digital Maturity Model is a great way of uncovering of what is important for organizations to consider on planning for their own digital journeys, helping them benchmark where they sit in their digital journey across their organizations and articulating the way forward with a common language across all stakeholder groups. We’ve been very much involved in helping to create it and we expect to continue to work closely with TM Forum to drive the evolution of the Digital Maturity Model

Merve Oral, Management Consultant, Detecon International GmbH

The rise of digital capabilities is accelerating collaboration across ecosystems with a focus on capitalizing on new market opportunities, optimizing business models and exceeding customer expectations. Companies will find the Digital Maturity Model to be an extremely helpful tool to evaluate their current level of digital efficacy and achieve their ambitions as they look to win the digital transformation race

Tim Greulich, Senior Manager, Deloitte Consulting LLP and Digital Maturity and Insights Lead, Deloitte Digital

Online Training

Courses now available at the click of a button. Easily access the knowledge and…

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Open Session #17 – Composable IT & Ecosystems: From...

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