Assess the relative maturity of your organization’s competency & identify opportunities for improvement.
- Do you need to plan the short and medium term evolution of your enterprise architecture?
- Or do you want to build agility into your networks using standardized APIs?
- Could your business benefit from an independent guide to help you navigate the complex journey of digital transformation; identify where to start, what gaps exist and where to focus effort and investment?
Then your business will benefit from a formal assessment of the readiness of your operations as defined by the TM Forum’s models.
Complete a company-wide review of digital maturity to identify possible investment priorities and manage the digital transformation journey across your business.
Customer Experience Maturity
Assess an organization’s customer experience maturity against the TM Forum best practices and standards defined in its Open Digital Framework library and approved by the telecoms industry.
Revenue Assurance Maturity
Aid your strategic, short- and medium-term planning for the evolution of revenue assurance functions to maximize the effectiveness of the revenue assurance operations throughout the organization.
Don’t just take our word for it…
The team analyzed the current TELUS ecosystem and conducted a gap analysis based on the TM Forum Open APIs model as a target state. Insights gleaned from TM Forum standards have directly influenced initiatives to further evolve the platform, such as an API gateway modernization project that aims to improve the operator’s in-house API gateway solution.
Read the full story.
How did we work with Telus?
The objective was to assess and identify any key challenges they may be experiencing as part of their Open API program to successfully deliver the goals of the program.
This included using TM Forum’s assessment models for Enterprise Architecture and API Architecture to construct a view of the organization’s IT maturity related to its ability to deliver digital services, aligned with TM Forum Open Digital Architecture and Open API principles, guidelines and best practices.
Contact us and we will discuss how our expertise could help your organization.