How to achieve AI-driven 360-degree customer profiles?

Tuesday, February 19, 2019

London 11:00am - 12:00pm
Your local time 2019-02-19T11:00:00Z - 2019-02-19T12:00:00Z

How can CSPs leverage AI to achieve 360-degree customer profiles?

In this webinar, we discussed the concept of 360-degree customer profiles and how Artificial Intelligence (AI) can be used to achieve them. We also discussed the guidance provided in the newly launched resource by TM Forum’s AI Program: The CSPs Guide to AI-Driven 360-Degree Customer Profiles R18.5.0.

The webinar recording is now available to replay and share from here.


Aaron Boasman-Patel profile image

Aaron Boasman-PatelVice PresidentTM Forum