Customer Centricity Catalysts at TM Forum Live! 2016

Monday, January 11, 2016 3:00pm to 4:00pm


TM Forum Catalysts are rapid fire, member-driven proof-of-concept projects which both inform and leverage best practices and standards, connecting service providers, technology suppliers, and global enterprises to create innovative solutions to common industry challenges.

In this webinar, you will learn about the multi-company customer centricity Catalyst demonstrations that we currently have underway for TM Forum Live! 2016 and how you can get involved.

To watch a recording of the webinar click here.

Download a copy of the webinar slide deck.

Catalyst projects include:

  • Big Data Openness for Application Development Ecosystem
  • Analytics Big Data Repository (ABDR) Phase 5
  • Omnichannel Machine Learning
  • Unified Lead-to-Fulfilment Complex Service Management
  • Omnichannel Collaboration Experience
  • Customer Centric Service Assurance
  • Omnishop
  • Omnichannel
  • Virtual CPE Platform in the Home

You will hear from the following project leaders:

  • August Keshangyang, Huawei
  • Amir Gefen, cVidya
  • Paul Morrissey, Liverpool JM University
  • Daniel Nica, TELUS
  • Xiaohu Lu, Huawei
  • Rigas Parathyras, Liberty Global
  • Nishi Mathur, Infosys
  • Paul Blake, Vodafone
  • Tim Morgan, Huawei
  • Shruti Rawat, AT&T
  • Rebecca Sendel, TM Forum

Don’t miss an opportunity to learn about the latest Catalyst projects and how to get involved in one quick hour.