Tuesday, June 25, 2019 3:00pm to 4:00pm
Customer journeys are dead. Welcome to the experience economy
How personalized is the experience that you are giving your customers today? The reality is that most operators around the world have achieved very little in their attempts to deliver more personalized, digital experiences. And if operators continue to fail, it is very difficult to see how they can become true digital service providers or successfully partner to deliver new services and capabilities.
This webinar will discuss what can be done today to create a real-time, personalized experience using a connected customer profile.