Digital Leadership Summit: Digital Ecosystem Management

Sunday, February 26, 2017 3:00pm to 7:00pm


Register your interest here


Digital Ecosystem Management – The new way for telcos to grow

Global telco growth is forecast at 0.9% per annum for the next 5 years. Is this good enough? Are we leveraging our significant assets and capabilities to the full? Can we really attract the right talent and investment if we cannot grow at a more exciting rate? Are we fulfilling our potential? Or are we happy running a low growth, utility business for the foreseeable future? Are we really creating a position to be successful in the digital economy and take advantage of major global economic trends? 

The World Economic Forum suggests we are on the brink of a ‘4th Industrial Revolution’ – the physical, digital and biological worlds converging to create unprecedented levels of innovation and disruption.

Estimates suggest an $8 trillion IoT-enabled B2B and B2C services market opening up over the next 10 years – a golden new addressable market for all telcos, if we can understand it’s nature and define our role in enabling it.

To do so, and to create a path to a new way to grow, we need to adopt a new discipline called ‘Digital Ecosystem Management’. This is about adapting the increasingly dominant platform-based business models and strategies of ‘digital native’ organisations like Apple, Google, Amazon, Uber and Alibaba. Telcos have dabbled with this in the past, with half-hearted attempts in advertising, payments, appstores, content and so on. They are now making tentative steps with cloud and IoT platforms.

But the time has come to fully embrace Digital Ecosystem Management – the most powerful business model in the digital economy – and bake it into our own growth strategies and operations.

TM Forum and BearingPoint have been developing and delivering the methods and tools to enable this transformation for telcos. In collaboration with the world’s leading experts in platform business models from MIT’s Initiative on the Digital Economy, we invite you to participate with your peers in a high impact workshop on the afternoon before Mobile World Congress, to stimulate your growth plans.

Jointly facilitated by: BearingPoint

The W Hotel
Plaça de la Rosa dels Vents, 1
08039 Barcelona
+34 93 295 2800

This complimentary event is invitation only. Interested parties should contact Hugh Hall at [email protected]. This summit is for Communication Service Providers only.

Key Outcomes:

  1. Understand why telcos keep missing the opportunity to join 50% of the world’s Top 30 brands who are now platforms/DEMs
  2. Discover how and why platform business models and DEM actually work and why they are so effective in the digital economy
  3. Learn how you can adapt and adopt platform thinking and DEM methods and tools to generate new growth, fast
  4. Hear case studies and use cases from leading organizations who are leading the way with DEM

Who Should Attend:  

  • Senior Executives or Leaders from Communication Service Providers

How the Summit Works:

  • In advance of the Summit, each participant will be asked to complete a brief survey to capture their view on the key topics of discussion.
  • The workshop sessions are then shaped through consultation with speakers and also based on the results of the pre-event survey.
  • Each table will include a table host who will be responsible for facilitating discussion and leading group exercises.

All information shared during the session will take place under the Chatham House Rule, meaning, anything disclosed in the room is non-attributable.


This complimentary event is invitation only. Interested parties should contact Hugh Hall at [email protected]. This summit is for Communication Service Providers only.

Sunday, February 26

3:00PM – 4:15PM

The Power of Digital Ecosystems

  • Welcome & introduction of facilitators
  • Lightning talks: Identifying the untapped opportunity – why CSPs?            why now?

LIGHTNING TALK SPEAKER: Simon Torrance and Geoff Parker

4:15PM – 4:30PM

Networking Refreshment Break

4:30PM – 6:00PM

Transforming to the Ecosystem Curators

  • Lightning talks on major digital transformation
  • Roundtable discussion: Delivering the Transformation
  • What must happen, in what sequence, with what urgency?
  • What CSP to CSP collaboration is required to provide a common ecosystem ‘fabric’?
  • We will provide a framework for the discussion to ensure depth and content
6:00PM – 6:15PM
Summit Action Plan
  • Identifying and agreeing the key actions based on the day’s discussion and pragmatic next steps
6:15PM – 7:00PM


Speaker Bios

Professor Geoff Parker, Institute on the Digital Economy, MIT; Co-author, ‘Platform Revolution’, Dartmouth College


Geoff Parker is a professor of engineering is a visiting scholar at the MIT Sloan School and a research fellow at MIT’s Initiative for the Digital Economy. Parker is a frequent speaker at academic conferences and industry events and advises senior leaders on their organization’s platform strategies. His current research includes studies of distributed innovation, business platform strategy, and technical/economic systems to integrate renewable energy. Parker is co-author of the recently published book, Platform Revolution. Additional information can be found at, and @g2parker.

Simon Torrance, Senior Advisor, BearingPoint


Simon is a member of BearingPoint’s Digital Ecosystem Management solutions business and advises boards and management teams on how to evolve to platform business models. Previously he was founder and CEO of the think-tank Telco 2.0. Simon is a member of the World Economic Forum’s Global ICT Agenda Council and speaks regularly around the world on the topics of new growth strategies, digital innovation, cloud, big data and IoT. He has an MA from Cambridge University.


Nik Willetts, Deputy CEO, TM Forum


Nik Willetts has been working in the high-tech market for more than 15 years and is currently Deputy CEO and Chief Digital Officer for TM Forum.

In this capacity, Nik is responsible for leading the Forum’s strategy, digital transformation and value-delivery for its core strategic programs for industry collaboration. Nik is passionate about the digital revolution and its profound impact on our lives and businesses. He is a frequent writer, speaker and moderator at industry conferences and events. Previously, Nik held a number of executive positions within the Forum, including responsibility for marketing and communications, global events and IT. Prior to joining TM Forum, Nik ran a successful consulting business working with multi-national companies including BT, WestLB and The Carphone Warehouse.


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