Digital Leadership Summit: Exploring telco opportunities with low code in a digital landscape

Tuesday, May 18, 2021 3:00pm to 4:30pm


Becoming a digital player and delivering new services and experiences quickly to market can present challenges, and many strategies have come and gone in the attempt to instill agility into telecom operations. Low-code development can provide CSPs with the independence and control necessary to deliver their own innovations and adapt to market changes quickly.

In this Digital Leadership Summit, we will explore the advantages of using low code to provide the non-technology units within your organization, with the capability to safely build solutions, without reliance on long development lead times. This will enable you to provide a better experience to your customers and to enable CSPs to gain significant market growth in a competitive, digital market.

If you are interested in attending this invite-only event, please contact Iwona Hampson.


3:00 – 3:05 BST | Opening & welcome – Understanding the telco landscape and the need for agility and customer centricity
  • Exploring the current challenges facing the telco sector
  • The importance of becoming a digital partner and unlocking assets from adjacent markets to deliver new customer experiences
  • Exploiting technology enablers and managing culture change
  • The need for agility to get results quickly and to change direction as the market and technology changes

Ian Turkington, VP, Architecture and API, TM Forum

3:05 – 3:15 BST | Keynote – Accelerating digital business transformation with the adoption and integration of low code

  • Overcoming roadblocks in the effective delivery of new services with reduced TTM cycles, IT cost efficiencies and operational excellence
  • How to enable innovation through strong, fearless leadership and bridge the expertise gap of business and IT by becoming more collaborative
  • Harness the power of low-code software and drive value where it matters the most to your customer
  • The benefits of speed, flexibility and improved agility with cloud/MS based solutions to innovate faster in an increasingly digitized world

Avishai Sharlin, Amdocs Technology Division President, Amdocs Technology

3:15 – 3:30 BST | Case Study – A Service Provider view of low code adoption
  • The internationalization and localization challenges facing a multinational service provider.
  • How a low code approach can be used to address these challenges
  • The barriers to the adoption of low code – and how these were overcome
  • The benefits of a low code approach, and the KPIs to measure success

Kanwardeep Singh Ahluwalia, CIO, Deutsche Telekom Europe

3:30 – 3:45 BST | The opportunities of low code as an accelerator for becoming digital

  • Insights into how the different capabilities to applying low code for configuration are driving more collaborative, digital transformation
  • What does the rapid and continuous innovation of products and services look like, and what are the obstacles and unexpected wins with low code?
  • What are the implications for scalability as the demand for new services increases?
  • Aligning organization, culture and technology, and understanding the metrics and roadmap to the successful adoption and integration of low-code

Rob Koplowitz, VP and Principal Analyst, Forrester

3:45 – 4:00 BST | Live Demo – The Great Indoor Experience

During this demo, Amdocs will showcase how CSPs can leverage new 5G business models and opportunities with a dynamic, flexible, configuration-led, low-code based experience platform. Learn how to provide, launch and drive new, innovative experiences in this session, with a focus on the new enterprise-consumer segment.

4:00 – 4:25 BST | Panel discussion with interactive Q&A:  Accelerating the digital experience with confidence, using low code

This interactive panel discussion will provide participants with best practice and industry led perspectives from the speakers for each of the topics below, including live polls and the opportunity for live audience Q&A and comments throughout.
  • Going above and beyond with low-code – When is low-code a good fit and when is it not suitable, and how do we know the difference?
  • Empowering those without coding experience to embrace technology and adapt quickly to changing business needs
  • The human factor – how does the culture need to change, and how do we do this?
  • What support do telcos need from the platform and the vendors to successfully integrate low code software?
  • Enabling scale and flexibility of low-code and understanding what tech and tools are being utilized and why
Ian Turkington, VP Architecture and APITM Forum
Avishai Sharlin, Amdocs Technology Division PresidentAmdocs Technology
Kanwardeep Singh Ahluwalia, CIODeutsche Telekom Europe
Rob Koplowitz, VP and Principal AnalystForrester
Ron Surets, VP, Product Management, Digital Experience Business Unit, Amdocs Technology
4:25 – 4:30 BST | Summary and closing

Ian Turkington, VP Architecture and API, TM Forum

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