Digital Leadership Summit: Real-time data: A paradigm shift for innovation - Data in motion in telecoms Industry in partnership with Confluent

Tuesday, June 14, 2022 2:00pm to 3:30pm


Data in motion – real-time data streaming – is a hot topic in the telecoms industry. Harnessing the power of real-time data stream processing will allow Communication Service Providers (CSPs) to power a wide range of 5G, IoT and Edge use cases, transform the digital customer experience and optimize their operations.

CSPs are invited to join us for this Digital Leadership Summit to discover how they are using data stream processing solutions to deliver a scalable, real-time infrastructure that allows them to leverage real-time data for innovation, transformation and growth.

If you would like to attend this invitation-only event, please contact Christina Li at [email protected].


2:00pm – 2:15pm | Understanding how CSPs harness real-time data to drive innovation and growth
rounded_bullet_red.png  Welcome and introduction
rounded_bullet_red.png  Why real-time data is critical for business agility, driving business growth and delivering true digital experiences
rounded_bullet_red.png  The data challenge: New services and new revenue models
rounded_bullet_red.png  Why a new approach to data governance is needed
rounded_bullet_red.png  What does it take to embrace data in motion – addressing the need for automation
rounded_bullet_red.png  Understanding how valuable your data is and how you can add value – how can CSPs access data and innovate with it?

Tony Poulos, Senior Analyst, TM Forum

2:15pm – 2:30pm | Set data in motion to drive innovation and growth
rounded_bullet_red.png  How to overcome challenges in building a modern hybrid telco infrastructure
rounded_bullet_red.png  How data streaming can help drive omnichannel experiences and reduce customer churn
rounded_bullet_red.png  How to increase innovation leveraging 5G, the Edge and the Cloud
rounded_bullet_red.png  Build a real-time framework for operation intelligence

Jill Macmurchy, Vice President of Solutions Engineering (APAC), Confluent

2:30pm – 2:50pm | Industrializing the streaming capability to scale to support more use cases and campaign demands
rounded_bullet_red.png  What does our working setup look like?
rounded_bullet_red.png  What are the common business/technical challenges we encountered after we launched our first use case?
rounded_bullet_red.png  How did we overcome these challenges from a people, process and tools standpoint?

John Bibal, Head of Data Engineering, Globe Telecom

2:50pm – 3:25pm | Panel discussion: Overcoming the challenges of handling and harnessing real-time data
rounded_bullet_red.png  How can CSPs break down data silos to ensure that everyone has a 360 degree view of the data?
rounded_bullet_red.png  What are the main challenges around near-real-time data analytics?
rounded_bullet_red.png  What investment is needed to effectively handle the continuous stream of data that 5G and IoT will create?
rounded_bullet_red.png  How can CSPs develop the necessary skillsets to reap the benefits of real-time data?
rounded_bullet_red.png  How does real-time data allow you to innovate with new services and experiences?
rounded_bullet_red.png  How can you use data to better understand your customer and what they are experiencing in real-time?
rounded_bullet_red.png  How does real-time data improve operations?

Moderated by: Tony Poulos, Senior Analyst, TM Forum
Jill Macmurchy, Vice President of Solutions Engineering (APAC), Confluent
John Bibal, Head of Data Engineering and Data Quality, Globe Telecom
Martina Widodo, Head of Data Quality, XL Axiata

3:25pm – 3:30pm | Closing remarks
Tony Poulos, Senior Analyst, TM Forum

Sponsored by: