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Modernizing BSS for service innovation
Telecom BSS architecture is evolving to support superior 5G customer experience making digitization critical for the journey to cloud BSS. It shall enable customer service providers (CSPs) to fully monetize business, technical and operational investments. In this webinar, we discuss how CSPs are innovating their services to better serve customers, and the role of a modern BSS
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Delivering automation for next-generation CSP services
CSPs across the world are on a journey to migrate applications and workloads to the cloud, to embrace cloud-native principles and, ultimately to deliver automated systems. But the sheer complexity of legacy IT systems makes such ambitions extremely challenging. To unleash the potential of new technological advancements to drive growth, it is imperative that communications service
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Telecoms and the metaverse
As the metaverse takes shape communications service providers (CSPs) need to assess their best opportunities for enabling its growth. Building out a strong connectivity-as-a-service proposition is one such opportunity but are there others beyond connectivity, for example in data analytics, security, and identity? Register now for our next Hard Talk debate Sponsored by:
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A roadmap for Asia Pacific telecoms revenue growth
Top-line revenue growth has become a challenge for telecom operators across Asia ever since the market for basic connectivity services became saturated. However, the deployment of 5G networks – and the transformation of operators’ networks and IT systems – has given the industry some confidence in its ability to leverage new technologies to build new products and services an
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Making waves: the future for Open RAN technology
Open radio access network (RAN) is helping to modernize the RAN domain by providing cloud capabilities, end to end intelligence, and unlocking new wireless service models with RAN Intelligent Controller (RIC). Join this webinar to gather insights on benchmarking data around Open RAN investments, architectures and best practices to help communication service providers to rethink
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Establishing Links: Platform models in the Open API economy
Find out what’s next for Open APIs and what are the prospects for extending them into enterprise customers’ own systems and processes. With the recent advancements in the telecom industry, APIs have now become key business-enablers allowing CSPs to build platforms and ecosystems that drive new sources of revenue. So, what’s next for Open APIs? What are the prospects for ext
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Counter intelligence: using AI to improve the customer experience
Gain insights on how judiciously employed AI will make CSPs more competitive and what the next big trends will be in deploying AI to improve customer experience (CX). Join this discussion on how AI can be applied within an omnichannel strategy to deliver improved digital support to your customers, as well as augment the performance of the call center - not just in terms of providi
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Global Architecture Forum: The model factory at Telenor Norway
Join us as Telenor Norway and SAS share the story of their Model Factory initiative. Data science projects have the potential to bring huge improvements to network automation and customer experience for the CSP’s journey to becoming Digital Service Providers. However, they are hampered by spending 80% of their time on data preparation (DataOps) and only 20% on modeling a
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Meet TM Forum at MWC Barcelona
Discover Open Digital Architecture (ODA) Monday 27 February - Thursday 2 March, Fira de Barcelona, Hall 3, Stand 3H30 Open Digital Architecture (ODA) defines an industry-agreed set of reusable software building blocks for creating, managing, and securing any digital service. ODA transforms business agility, customer experience, and operational efficiency at scale and enables new