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Digital Leadership Summit: Leveraging actionable intelligence to drive business growth
Customer satisfaction has always been a hot topic for CSPs and recently many of them have accelerated progress in this area by focusing on delivering data-driven insights. CSPs are now leveraging their large array of data lakes across customer, network, and edge systems to capture, organize, and take action. Through the applied technology of AI and ML, we have seen an increase in
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Digital Leadership Summit: How cloud-based database systems can be used to transform your legacy systems
Join us for an illuminating Virtual Digital Leadership Summit examining the advantages of cloud-based database systems for better workforce enablement and effective legacy modernization. If you're interested in attending, please contact Vivian Tsiamis at [email protected] today. 2:00 - 2:20 | Open Digital Architecture - a cloud-native architecture for the future of Telcoms
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Next-generation BSS architectures: The Telefonica way
Traditional BSS will not deliver the flexibility, agility or experience that telcos need to evolve. What could a new model for BSS look like and how can we get there? Join this webinar to find out: Why the traditional BSS model is end of life What is the Telefónica vision for a new BSS How to approach CRM, charging and billing transformation What are the operator and ve
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Global Architecture Forum: Autonomous Networks with intent-driven operations
Join this Global Architecture Forum webinar to learn how TM Forum members have developed a reference architecture for autonomic networks and a comprehensive approach to intent modelling and intent interfaces. Our host, George Glass, CTO of TM Forum will be joined by Aaron Boasman-Patel, TM Forum, and project leads Kevin McDonnell, Huawei and Jörg Niemöller, Ericsson to discuss th
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Digital Leadership Roundtable: If data is the new oil, then conversational data is the new gold!
Customer service people talk to customers and this provides the greatest human interaction compared to any other part of the organization. Capturing and analyzing those conversations can provide a wealth of previously untapped information known as Conversational Data. Enterprises can harness intelligence from this high volume of rich data by applying Natural Language Understanding
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Digital Transformation World 2022
As the search for growth intensifies, we are leading the telco evolution. Don’t be a spectator, help build the future of connectivity. It’s time to enjoy the thrill of connecting face-to-face and creating eureka moments together again. DTW (Digital Transformation World) is the place the industry comes together to co-create and do business. We look forward to seeing you on 20-2
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Accelerate (formerly Action Week; virtual)
Accelerate (formerly Action Week) is a collaborative digital event from 7-10 February 2022 where members join forces to fast-track the delivery of open-source code + frameworks. In four action-packed days, members will work in project teams to hit milestones that we ordinarily deliver across an eight-week sprint. That’s 14 times faster, so buckle up and prepare to accelerate! Wh
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Data governance: Why it matters now
Why is data governance important to communication service providers (CSPs) and how to overcome the current and future barriers to good governance? Join this webinar to explore: Maturity of data governance in CSPs and data governance tooling How Orange, Telstra and Vodafone are tackling governance challenges Current and future data governance priorities and steps Regi
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Reimagining operations and customer centricity
Communications service providers (CSPs) are digitizing their relationships with customers because they want to provide the same level of service that customers have come to expect from digital native companies. Can they succeed? Join this webinar to assess: The digital services and capabilities that both consumer and business customers will expect from CSPs How operators w
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Is BSS ready to monetize enterprise 5G?
Is your business support system (BSS) ready for the advanced experiences, partner structures, charging models, on-demand activations at scale, and other processes that are part and parcel of the 5G services vision? Join this webinar to find out: What a 5G-ready BSS for B2B entails and how it differs from traditional BSS Which B2B markets and revenue models CSPs are focused o