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AN Upskilling Hub (industry-led focus)
The Autonomous Networks (AN) Upskilling Hub is a TM Forum industry initiative designed to help the telecommunications sector build the skills, knowledge and shared understanding needed to accelerate the transition towards Autonomous Networks. Developed in collaboration with leading service providers, technology suppliers and industry experts, the Hub provides structured learning pathways that connect industry frameworks, best practices and real-world transformation priorities. It enables individuals and organisations to develop a common language, align around proven approaches, and build the capabilities needed to support the industry’s journey towards higher levels of network autonomy. This course has been created with contributions from Ericsson, Huawei and Makman Technologies.
Autonomous Networks Awareness: Foundations and Business Value
Autonomous Networks are becoming a strategic priority as communications service providers face increasing operational complexity, rising customer expectations, and the need to scale AI-driven operations. This awareness-level course provides a practical introduction to the concepts, frameworks and business outcomes that underpin Autonomous Networks. Learners will explore why the industry is investing in network autonomy, what differentiates Autonomous Networks from traditional automation, and how TM Forum frameworks help establish a common industry approach.
The course introduces the Autonomous Networks Framework, Reference Architecture and Autonomous Network Levels (ANL), providing a high-level understanding of how these industry assets work together to support transformation. Through examples of High Value Scenarios and value-realisation approaches, learners will gain insight into how Autonomous Networks can improve operational efficiency, customer experience and business performance. This course is the ideal starting point for anyone seeking to understand Autonomous Networks and begin their learning journey within the AN Upskilling Hub.
Level: Awareness
Duration: 1 hour (self-paced)
Format: Online.
Pre-requisites: None
Take this course free online:
Talk to us about getting this course for your team.
What will you learn?
- Explain why Autonomous Networks have become a strategic priority for the telecommunications industry.
- Describe the key industry challenges driving the need for greater autonomy and AI-enabled operations.
- Define what an Autonomous Network is and distinguish autonomy from traditional automation approaches.
- Understand the purpose and structure of TM Forum’s Autonomous Networks Framework and Reference Architecture.
- Describe how Autonomous Network Levels (ANL) help organisations assess current capabilities and define transformation ambitions.
- Recognise how High Value Scenarios connect industry frameworks to measurable business outcomes.
- Understand how value-realisation metrics and indicators help track progress and benefits.
- Develop a shared understanding of Autonomous Networks across business, operational and technical teams.
- Identify the next learning pathways available through the AN Upskilling Hub.
Who should attend?
This course is suitable for:
- Communications service provider professionals involved in network, IT, operations and transformation initiatives.
- Business, technology and operations leaders seeking to understand the value and strategic importance of Autonomous Networks.
- Architects, engineers and transformation teams looking for an introduction to TM Forum’s Autonomous Networks Framework, Reference Architecture and Autonomous Network Levels.
- Consultants, vendors and ecosystem partners supporting Autonomous Network transformation programmes.
- Anyone beginning their learning journey within the Autonomous Networks Upskilling Hub.
Certification
A course attendance certificate is issued on satisfactory completion of the course.