Training & Certification

De-mystifying the cloud

Understanding the Cloud, what it is and what it could mean to your Business is an important pre-requisite to making the right decisions on how to manage and support your Business activities.

This 12-hour, interactive, online learning experience addresses the business and technical perspectives of cloud computing, focusing on common terms and definitions; business benefits; types of clouds including techniques, methods, and challenges for use of each; impacts and changes cloud computing has on IT service management; and typical steps that lead to the successful adoption of cloud computing.

Level: Foundation

Pre-requisites: There are no formal prerequisites; it is recommended that participants have experience in the IT domain

Who should attend?

• IT Support Staff
• IT Consultants
• Business Managers
• Business Analysts
• Small and Midsized Business Owners
• Specialist (IT, security, infrastructure, services, systems, test)
• Business Process Owners
• IT Developers
• Service Providers
• System Integrators
• Architects
• Consultants
• IT Management

What will you learn?

• The common terms and definitions of cloud computing.
• The business benefits and business considerations of cloud computing.
• Cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
• The impact and changes of cloud computing on IT service management.
• Typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
• The compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.

Course syllabus:

• Course Overview and Logistics
• Introduction to Cloud Computing: Context, History, Definitions, and Types of Clouds
• Business Perspective: Business Perspectives, Business Case, and Outsourcing vs. Cloud Computing
• Technical Perspective: Taxonomy, Techniques, Methods, Challenges, Risks, and Implications
• Adopting the Cloud: Roadmaps, Vendors, Cloud Readiness, and Migration
• Operating in the Cloud: Service Management – Control, Design, Change, and Run
• Governing the Cloud: Risk Management, Financial Management, and Vendor Management
• Exam Preparation 40 Questions

Course objectives:

Service Providers:

• Get your IT teams trained in concepts and application of cloud computing with vendor neutral training
• Start to build in-house competence and reduce dependence on external consultants

Suppliers:

• Understand how cloud computing can impact your business – your operational environment and your products
• Increase your cloud computing project successes!