TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems
    • Log in
    • Register
  • Knowledge
    • Knowledge overview
    • Research & insights
    • Themes
      • Data + AI
      • Autonomous Operations
      • Cloud Native IT + Networks
      • Ecosystems
      • People + Planet
  • Labs
    • Labs overview
    • Co-creating solutions (Catalysts)
    • Member projects
    • Innovation Hub
    • Hackathon
    • Global Architecture Forum (GAF)
  • Open Digital Architecture (ODA)
    • Open Digital Architecture (ODA)
      • Get started with ODA
      • ODA component directory
      • Running on ODA
      • Ready for ODA
      • Governance
      • Business Architecture Overview
      • Information Systems
      • Implementation Architecture
      • Deployment and Runtime
    • How to apply ODA
      • Member resources
      • Member toolkits
      • Intent-based Automation
      • CaaS
      • NaaS
      • AI / AN
      • Autonomous Networks
    • Open APIs
      • Open API Directory
      • Open API Conformance Certification
      • Open API Project
      • Open APIs Dashboard
      • Open API Training
      • Open API Stories
    • Business Process Framework (eTOM)
    • Information Framework (SID)
  • Training + accreditation
    • Training + accreditation overview
    • Training
      • Training courses
      • Enterprise training
      • Recommended courses
      • Course bundles
      • Success stories
    • Certification
      • What is Certification?
      • TM Forum Skill Paths
      • Certification Leaderboard
    • Conformance
      • Overview
      • Certifications Awarded
      • Business Process Framework Conformance
      • Information Framework Conformance
      • Open API Conformance
    • Services
  • Events
    • Upcoming events + webinars
    • Sponsorship opportunities
  • Membership
    • About Membership
    • Benefits
    • Current members
    • Become a member
    • 2024 Annual Meeting of Members
    • Open Sessions
  • Log in
  • Register
Back to top

Catalyst Project

Image: Catalyst Project
Collaboration
  • Collaborative R&D
    • Overview
    • Current Projects
    • Toolkits Overview
    • Outstanding Contributors Awards
    • Collaboration Governance
    • Frequently Asked Questions
  • Catalyst Program
    • Catalyst Program Homepage
    • What is a Catalyst?
    • ARCHIVED Join a Catalyst
    • Catalyst Pricing
    • Catalyst Projects
    • Catalyst Awards
    • Catalyst FAQ
    • Previous Catalysts
    • UPCOMING EVENTS: see the schedule of events for 2025
  • Patent Disclosure Forms
Join a Project Go to the Community

Open AI Business Assurance Market Place – Phase II

Winner! Digital Transformation World 2019: Outstanding Catalyst for business impact

Today, traditional business assurance solutions for revenue assurance and fraud management are not able to support the dynamism and complexity of the digital eco-business. Business Assurance has to adopt Artificial Intelligence (AI), machine learning and open API’s in order to support the digital service provider’s business goals in terms of revenue and customer experience.

This Catalyst demonstrates how digital service providers can apply AI, machine learning and API-based revenue assurance, credit management and fraud management to effectively protect digital business. The project also contributes to innovative industry concepts and practices while illustrating how these implementations ensure trust and optimize customer and partner experience, thereby protecting the digital ecosystem.

The Catalyst team includes the following Digital Service Providers – British Telecom, Deutsche Telekom, Croatian Telekom and Orange as champions defining and validating the solutions developed by participants vendors – Amdocs, Bulb Technologies, FICO and IBM.
The team will develop and demonstrate two use cases: Financial risk scoring through open API and direct carrier billing (billing on behalf of). Both use cases use TM Forum assets and demonstrate the use of AI, ML and open APIs to improve DSP customer experience and revenue.
Virtual Showbag

Shortlisted

  • Outstanding Catalyst – innovation

Articles & blogs

  • How AI is transforming telco business assurance

Champions

BT
Deutsche Telekom
Hrvatski Telekom
Orange

Participants

Amdocs
Bulb Technologies
FICO
IBM

Previous phases of this Catalyst

Phase II: Empowering Business Assurance with Artificial Intelligence
This Catalyst demonstrates an innovative approach to business assurance, revenue assurance and fraud management by leveraging artificial intelligence, machine learning and BDA technologies to enable digital transformation services such as Smart Homes and Cities, while reducing DSPs financial risks and protecting their revenue.
Winner! Digital Transformation World 2018: Outstanding Contribution to TM Forum Assets
Articles: Catalyst shows how AI can transform business assurance
Download the presentation slides.
Champions: Orange, Deutsche Telecom, BT, Telia, Fastweb
Participants: Amdocs, Brytlyt, WeDo Technologies, Subex, Geospock

Phase I
The objective of the first phase of the Catalyst was to enable and support the process of company digital transformation to ensure that the business goals of customer satisfaction and revenue are achieved. This involves adapting RA & FM operations to the latest technologies including AI, ML and BDA. The objective was to help better detect and prevent revenue leakages and to ensure customers experience.
Champions: Deutsche Telekom, Orange, BT Group, Telia Company
Participants: Amdocs, brytlyt, WeDo Technologies, Subex

What value do the Champions see in this project?

Gjurgjica Gina Pesheva, Senior Expert, Deutsche Telecom

Rene Felber, Head of Risk & Assurance, Telia Company

Sophie Nachman, Standards Manager, Orange

Videos & Images

Empowering Business Assurance with Artificial Intelligence

Team Photo 2019

Catalyst: Open AI Business Assurance Market Place – Phase II

Open AI Business Assurance Market Place – Phase II

Catalyst: Empowering Business Assurance with Artificial Intelligence – Phase II

Empowering Business Assurance with Artificial Intelligence

Team Photo 2018

Award winners at Digital Transformation World, 2018 

Gadi Solotorevsky, Amdocs, previews Phase 2 of the project 

Demo of Phase 1 at TM Forum Live! Asia 2017 

Gadi Solotorevsky, Amdocs, previews Phase 1 of the project

 

Go back to Catalyst list

Collaboration
  • Collaborative R&D
    • Overview
    • Current Projects
    • Toolkits Overview
    • Outstanding Contributors Awards
    • Collaboration Governance
    • Frequently Asked Questions
  • Catalyst Program
    • Catalyst Program Homepage
    • What is a Catalyst?
    • ARCHIVED Join a Catalyst
    • Catalyst Pricing
    • Catalyst Projects
    • Catalyst Awards
    • Catalyst FAQ
    • Previous Catalysts
    • UPCOMING EVENTS: see the schedule of events for 2025
  • Patent Disclosure Forms
Join a Project Go to the Community

TM Forum

Explore TMForum

  • About the Forum
  • Careers with TM Forum
  • News & Insights
  • Privacy Policy
  • Website T&Cs and Cookies
  • Help & FAQ
  • Contact

Contact us

  • General Inquiries: [email protected]
  • Member Services: [email protected]
  • Interested in Joining? [email protected]
  • Press Inquiries: [email protected]

Stay Connected

©2025 TM Forum