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TM Forum’s New Big Data Analytics Guidebook Helps Businesses Unleash Power of Big Data
Groundbreaking guidebook showcases architecture, methodology and 34 use cases for implementing analytics; half-day workshop at Big Data InFocus in Amsterdam features guidebook concepts and delivers mini-tutorial on using TM Forum’s building blocks for big dataBig Data InFocus 2014, Amsterdam, Netherlands — Jan. 28, 2014: Using big data analytics to understand your customers i
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TM Forum Delves into Transformation and Networks of the Future at Mobile World Congress
TM Forum leaders to cover principles of virtualization, flexibility, personalization, strategies and business models during multiple sessions in Barcelona MORRISTOWN, NJ — Jan. 16, 2014: As the future of the communications industry is evolving at warp speed thanks to the continued escalation of advanced digital services and their impact on traditional service provider’s bott
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TM Forum Transforms Management World to TM Forum Live!
Set for Nice, France, in June 2014, TM Forum Live! focuses on helping service providers transform to a digital business and showcases TM Forum’s cutting-edge collaborative efforts MORRISTOWN, NJ — Jan. 6, 2014: Being a digital business demands rethinking how a business operates—from developing agility in business and IT processes to embracing an open approach with digital
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TM Forum’s Big Data InFocus Event Showcases Cross-Industry Leaders Profiting from Analytics
Keynotes from AOL, Amazon, BT, ING, Liberty Global, Skype and Sonae Retail give multi-industry dive into the how-tos of big data analytics at action-packed, case-study-driven, two-day conference in Amsterdam MORRISTOWN, NJ – Dec. 4, 2013: Big data analytics can create big advantages for service providers and enterprises alike as they look toward understanding what their cu
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TM Forum Shifts Customer Experience Mindset at CEM InFocus 2013
Second-annual event in Kuala Lumpur showcases businesses embracing customer centricity; new TM Forum tools deliver customer engagement metrics, lifecycle management, maturity models and more to help transition from customer experience to customer engagement CEM InFocus 2013, Kuala Lumpur, Malaysia – Dec. 2, 2013: As a slew of over-the-top services threaten the bottom line of tra
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TM Forum Appoints Agile IT, Customer Engagement and Digital Service Experts as New Board Directors
Executive appointments from leading technology and consulting firms bring wealth of knowledge to bolster and guide Forum’s strategy and direction MORRISTOWN, NJ – November 18, 2013: As digital services continue to impact every business today, and the demand for agile IT, reduced cost and risk, and improved time-to-market continue to rise, TM Forum has appointed five new Dire
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Learn to Optimize the Customer Experience at TM Forum’s CEM InFocus 2013
Second annual Asia Pacific-based customer engagement and management conference helps businesses embrace customer centricity with keynotes from Axiata Telekom Indonesia, Malaysia Airlines, StarHub and Telekom Malaysia Berhad MORRISTOWN, NJ – Nov. 11, 2013: In today’s experience-driven market, seamless and sustainable customer experience is vital. Customer experience managemen
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TM Forum Launches On-Demand Training Courses over New Video Platform
Courses to cover Frameworx fundamentals, billing, revenue assurance, customer experience management, cloud and virtualization; expansion helps service providers reduce cost, risk and time-to-market MORRISTOWN, NJ – Nov. 7, 2013: Planes, trains and automobiles are no longer needed to take some of the most popular training courses offered by TM Forum, the global trade association
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TM Forum’s New Programs Help Service Providers and Enterprises Transform in Digital World
Agile Business and IT, Customer Engagement and Digital Services programs shape latest Frameworx features, including 47 additions focused on improving agility, reducing cost and risk, driving revenue growth and improving market retention Digital Disruption 2013, San Jose, CA, – Oct. 29, 2013: Every company operating in the digital world faces the same challenges, from improving b
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TM Forum Launches Proven API Ecosystem Focused on Digital Services Management APIs
TM Forum brings together digital service leaders including Accenture, Amdocs, Apigee, Cisco, Ericsson, Huawei, Orange, Telefonica O2 and more to deliver a suite of lightweight, end-to-end digital services management APIs, tested and proven by 150-plus developers at Forum’s first Hackathon Digital Disruption 2013, San Jose, CA, – Oct. 29, 2013: The increasingly complex, m