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Press release

TM Forum Delves into Transformation and Networks of the Future at Mobile World Congress

TM Forum leaders to cover principles of virtualization, flexibility, personalization, strategies and business models during multiple sessions in Barcelona MORRISTOWN, NJ — Jan. 16, 2014:  As the future of the communications industry is evolving at warp speed thanks to the continued escalation of advanced digital services and their impact on traditional service provider’s bott

Press release

TM Forum Transforms Management World to TM Forum Live!

Set for Nice, France, in June 2014, TM Forum Live! focuses on helping service providers transform to a digital business and showcases TM Forum’s cutting-edge collaborative efforts  MORRISTOWN, NJ — Jan. 6, 2014: Being a digital business demands rethinking how a business operates—from developing agility in business and IT processes to embracing an open approach with digital

Press release

TM Forum’s Big Data InFocus Event Showcases Cross-Industry Leaders Profiting from Analytics

Keynotes from AOL, Amazon, BT, ING, Liberty Global, Skype and Sonae Retail give multi-industry dive into the how-tos of big data analytics at action-packed, case-study-driven, two-day conference in Amsterdam  MORRISTOWN, NJ – Dec. 4, 2013: Big data analytics can create big advantages for service providers and enterprises alike as they look toward understanding what their cu

Press release

TM Forum Shifts Customer Experience Mindset at CEM InFocus 2013

Second-annual event in Kuala Lumpur showcases businesses embracing customer centricity; new TM Forum tools deliver customer engagement metrics, lifecycle management, maturity models and more to help transition from customer experience to customer engagement CEM InFocus 2013, Kuala Lumpur, Malaysia – Dec. 2, 2013: As a slew of over-the-top services threaten the bottom line of tra

Press release

TM Forum Appoints Agile IT, Customer Engagement and Digital Service Experts as New Board Directors

Executive appointments from leading technology and consulting firms bring wealth of knowledge to bolster and guide Forum’s strategy and direction  MORRISTOWN, NJ – November 18, 2013: As digital services continue to impact every business today, and the demand for agile IT, reduced cost and risk, and improved time-to-market continue to rise, TM Forum has appointed five new Dire

Press release

Learn to Optimize the Customer Experience at TM Forum’s CEM InFocus 2013

Second annual Asia Pacific-based customer engagement and management conference helps businesses embrace customer centricity with keynotes from Axiata Telekom Indonesia, Malaysia Airlines, StarHub and Telekom Malaysia Berhad  MORRISTOWN, NJ – Nov. 11, 2013: In today’s experience-driven market, seamless and sustainable customer experience is vital. Customer experience managemen

Press release

TM Forum Launches On-Demand Training Courses over New Video Platform

Courses to cover Frameworx fundamentals, billing, revenue assurance, customer experience management, cloud and virtualization; expansion helps service providers reduce cost, risk and time-to-market MORRISTOWN, NJ – Nov. 7, 2013: Planes, trains and automobiles are no longer needed to take some of the most popular training courses offered by TM Forum, the global trade association

Press release

TM Forum’s New Programs Help Service Providers and Enterprises Transform in Digital World

Agile Business and IT, Customer Engagement and Digital Services programs shape latest Frameworx features, including 47 additions focused on improving agility, reducing cost and risk, driving revenue growth and improving market retention Digital Disruption 2013, San Jose, CA, – Oct. 29, 2013: Every company operating in the digital world faces the same challenges, from improving b

Press release

TM Forum Launches Proven API Ecosystem Focused on Digital Services Management APIs

TM Forum brings together digital service leaders including Accenture, Amdocs, Apigee, Cisco, Ericsson, Huawei, Orange, Telefonica O2 and more to deliver a suite of lightweight, end-to-end digital services management APIs, tested and proven by 150-plus developers at Forum’s first Hackathon  Digital Disruption 2013, San Jose, CA, – Oct. 29, 2013: The increasingly complex, m

Press release

TM Forum’s Digital Disruption 2013 Catalyst Projects Demonstrate Digital Services Lifecycle

TM Forum members take on the challenges of SDN, smart grid, digital health, CEM, cyber security and more with live demonstrations supported by companies: AT&T, Cisco, Deutsche Telekom, Ericsson, IBM, Microsoft, Northrop Grumman, Orange, Telefonica, among others MORRISTOWN, NJ – Oct. 7, 2013: As industries converge and transform in the digital world, their journey is fraught

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TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems

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